Post‑Sale Customer Experience Champion

Hyundai of Moreno Valley; Poway (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401(K)

Job summary

Hyundai of Moreno Valley is looking for a Customer Relations Specialist to ensure exceptional post-sale customer support.

This role involves handling customer concerns, follow-ups, and coordinating with the dealership team to drive satisfaction. Ideal candidates have strong communication skills and customer service experience.

Compensation includes a competitive base salary plus performance incentives, along with benefits like medical, dental, and 401(K).

Qualifications

• Previous experience in customer service, hospitality, or automotive retail preferred.
• Ability to handle customer concerns professionally.
• Strong multitasking and prioritization skills.

Responsibilities

• Conduct follow-up communications with customers after vehicle purchases.
• Address customer concerns promptly and professionally.
• Maintain accurate records of customer interactions.

Skills

Customer service experience

Excellent communication skills

Interpersonal skills

Organizational skills

Job description

Hyundai of Moreno Valley is looking for a Customer Relations Specialist to ensure exceptional post-sale customer support.

This role involves handling customer concerns, follow-ups, and coordinating with the dealership team to drive satisfaction. Ideal candidates have strong communication skills and customer service experience.

Compensation includes a competitive base salary plus performance incentives, along with benefits like medical, dental, and 401(K).