Post-Release Case Manager - Richmond, VA

Concordance

Richmond, Northern (VA, KY)

Hybrid

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Competitive pay and benefits package

401(K) matching

Paid time off (PTO)

Wellness stipend

Professional development opportunities

EAP program

Job summary

Concordance in Richmond, VA is seeking a Post-Release Case Manager to guide participants through the program, deliver 1:1 and group sessions, and coordinate with the care team to ensure continuity of care. The role emphasizes trauma-informed practices and connecting participants to essential services.

You will work within the Case Manager department, support center-wide events, document progress, and uphold the program curriculum while fostering participant growth and resilience.

Qualifications

Bachelor’s degree in a social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar).
CPR/First Aid preferred, or ability to complete within first 90 days.
Strong communication and interpersonal skills with compassion for others.
Familiarity with and endorsement of 12-step programming.

Responsibilities

Conduct 1:1 and group sessions focusing on life skills and growth.
Deliver reflections and trauma-informed care when needed.
Connect participants to community resources (housing, healthcare).
Document sessions in the electronic records system and Reflections forms.
Collaborate with the Care Team and participate in meetings and trainings.

Skills

Empathy

Interpersonal skills

Verbal communication

Written communication

Multitasking

12-step familiarity

Education

Bachelor’s degree in social service-related field

CPR/First Aid certification preferred

Job description

Post-Release Case Manager - Richmond, VA

Department: Case Manager

Employment Type: Full Time

Location: Richmond, Virginia

Description

About Concordance

Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.

Position Overview:

Post-Release Case Manager The Post-Release Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Post-Release Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Post-Release Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Your roll will involve:

Key Responsibilities:

Facilitate participant programming:

Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on the caseload.
Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
Uphold the quality and fidelity of the Concordance re-entry model curriculum when delivering 1:1 sessions and groups
Deliver participant Reflections when necessary, in a timely and trauma-informed manner
Connect participants to community resources such as housing, food, healthcare
Support Center-wide events
Perform other tasks as needed.

Communicate with the multidisciplinary care team:

Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
Document Reflections using standard forms
Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals Communicate daily with Center Coordinator regarding participant scheduling needs
Participate in internal meetings, community partnership meetings and trainings

The right candidate will come with the following attributes, education, experience and meet the physical requirements.

Personal Attributes:

Passion for Concordance’s mission and compassion for others
Ability to multitask and organize complex, detailed information
Energy for multi-disciplinary, team environment
Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
High quality verbal and written communication skills
Familiarity with and endorsement of 12-step programming

Required Education and Licensure:

Bachelor’s degree in social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
CPR/First Aid, preferred, or able to complete within first 90 days

Physical Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. Vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Facilitate 45-minute sessions without a break.
For center events, this person must be willing to help set up, which may include but is not limited to moving classrooms around and carrying and setting up tables and chairs.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

Why join Concordance?

This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide.

Team benefits:

We understand the importance of work-life balance and the value of ensuring time for yourself and your family. We offer competitive pay and paid time off, a matching 401(k), and a comprehensive benefits package that includes medical, dental, and vision coverage. Additionally, we cover other benefits such as basic life insurance, AD&D, professional development opportunities, and an EAP program, which gives you quick access to a wide range of life resources.