Post Production System Specialist

publicmedia; Boston (MA); Hybrid; USD 77,000 - 100,000; Full time

Job summary

GBH in Boston, MA seeks a Post Production Systems Specialist to lead troubleshooting of hardware, software and network issues affecting video editing. You will manage editing workflows, train staff, and partner with Production and IT teams to ensure smooth operations.

Requires a Bachelor's degree or equivalent and 3+ years of relevant experience in a multi-location environment. This staff position offers a hybrid work model with onsite presence in Boston.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 3+ years of increasing responsibility within a multi-location or matrixed organization.

Responsibilities

• Act as liaison and project manager for Technology and Production Group joint projects.
• Work with production units to integrate and improve technological needs.
• Manage, support and design video editing workflows across the organization.
• Train team members on Post Production systems and best practices to broaden cross-training.
• Collaborate with Systems and Network teams to maintain and expand GBH's infrastructure.
• Support all GBH video editing systems including storage, editing, billing, and transcoding.
• Serve as primary/secondary administrator on several systems and assist users with changes.
• Build relationships with customers, management and technical teams.
• Identify and mitigate risk and manage change in a fast-paced environment.

Skills

Project management

Communication

Adaptability

Process improvement

Team collaboration

Time management

Problem solving

Learning new tech

Education

Bachelor's degree or equivalent

Tools

AVID Media Composer

Adobe Premiere

Nexis/Media Central

EditShare

Job description

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday, Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

Technology supports a diverse community of GBH'ers working in Broadcasting, Content Creation, Education, Digital, Assistive Technologies, Local News and Administrative roles. Roughly 80 staff work in 6 teams within the Department and the team is committed to creative problem solving and respectful candor. We like to build, improve, launch, automate and repair.

JOB OVERVIEW

The Post Production Systems Specialist supports video editing technology at GBH and is responsible for leading post-production troubleshooting and resolutions of hardware, software, and network issues as well as providing support for applications, operating system and hardware problems when issues are escalated to them. The Post Production Systems Specialist supports cross-unit collaboration with production units across the Foundation. The job supports video production where schedule flexibility is necessary as production work demands.

RESPONSIBILITIES

• Act as a liaison and project manager for Technology and Production Group joint projects
• Work with individual production units to effectively integrate and improve technological needs
• Manage, support and design video editing workflows across the organization
• Work closely with Post Systems specialists and help train other team members on Post Production systems and best practices to broaden cross-training on support team
• Work closely with the Systems and Network teams to assist with all aspects of maintaining and expanding the network and system infrastructure at GBH
• Involved in implementing, operating, and supporting all GBH's video editing systems which may include storage, editing, production, billing, and transcoding
• Serve as secondary contact for Post Production vendors
• Serve as primary or secondary administrator on several systems and will help users to engage with those systems as well as managing planned changes and improvements of those applications
• Build effective relationships with customers, management and technical teams
• Identify and mitigate risk, manage change and work in a fast-paced environment

SKILL SET

• Ability to handle ambiguity, build order from chaos and drive success without strict guidelines or defined roles
• Effective verbal and written communication skills across a broad spectrum of audiences, from senior management to end-users
• Goal-oriented and organized
• Demonstrable passion for learning new technologies and ability to pick up technical concepts rapidly
• Self-motivated, highly interested in process improvement and pride in ownership and doing your best work
• A willingness to dive deep, experiment rapidly and get things done
• Flexibility with changing programs and processes
• Proficient in office and Video Edit / NLE Platform Experience (AVID Media Composer/Adobe Premiere)
• Knowledge of video editing storage experience, Nexis/Media Central and/or EditShare
• Experience optimizing and troubleshooting systems/programs

EDUCATION & EXPERIENCE

Bachelor's Degree or equivalent work experience required. 3+ years of increasing responsibility within a multi-location or matrixed organization.

JOB SPECIFICS

Staff position

Hybrid position

LOCATION

1 Guest Street, Boston, MA 02135

This position is located in Boston, MA, and requires on-site presence.

Salary Range

$76,780 - $99,500 Compensation offered within this range is determined by skills, experience and internal pay equity.

Equal Opportunity Statement

GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.

Application Process Assistance

GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to [e-mail] or by calling 617-300-2000.