Post-Discharge Care Navigator

Family Care Organization; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Family Care Organization is seeking a compassionate Case Manager to provide non-medical family care coordination and post-discharge support. You will work with families to organize non-medical tasks after hospitalization or aging in place, ensuring follow-ups, calendars, and records are maintained.

The role requires strong communication, organization, and initiative, with the ability to work closely with families, providers, and community resources to keep tasks on track and confidential.

Qualifications

• Experience as a Case Manager, Social Worker, Care Coordinator, Discharge Planner, Patient Navigator, or similar role.
• Strong understanding of healthcare and community resources.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate non-medical services and resources for clients and families.
• Help families organize appointments, follow-ups, transportation, and important deadlines.
• Maintain client calendars, task lists, and care coordination records.
• Communicate with clients, family members, healthcare providers, and service providers as appropriate.
• Assist families with organizing discharge instructions, documents, and other paperwork.
• Provide medication reminder check-ins and assist with coordination of medication pickups and refills without providing medical advice.
• Coordinate transportation and other non-medical services.
• Help families identify and arrange appropriate community and home-support resources.
• Conduct regular follow-ups with clients and family members.

Skills

Case management

Healthcare resources

Time management

Communication skills

Independent work

Confidentiality

Travel locally

Attention to detail

Education

Bachelor's degree in Social Work

Healthcare Administration or related field

Job description

Family Care Organization is seeking a compassionate Case Manager to provide non-medical family care coordination and post-discharge support. You will work with families to organize non-medical tasks after hospitalization or aging in place, ensuring follow-ups, calendars, and records are maintained.

The role requires strong communication, organization, and initiative, with the ability to work closely with families, providers, and community resources to keep tasks on track and confidential.