Post Closing Specialist II

Interlinc Mortgage Services; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Interlinc Mortgage Services is seeking a Post-Closing Specialist II in Houston, TX, to manage all post-closing activities. You will oversee receiving, shipping, insuring, and clearing investor suspense conditions, ensuring SLA adherence and SLA-driven performance.

The role requires 5+ years in the mortgage industry with some team lead experience; a bachelor’s degree is preferred. Strong coordination with Borrowers, Closing Agents, and Underwriters is essential for workflow efficiency.

Qualifications

• Requires a high school diploma or GED.
• 5+ years of experience in the mortgage industry.
• Some team lead experience.
• Bachelor’s degree is desired
• 1-2 years of leadership experience.

Responsibilities

• Ensures all closing packages and collateral are received, uploaded, audited, corrected, and shipped within SLAs.
• Monitors insurance premiums and certificates to be paid/received within SLAs.
• Activates conventional loans with private mortgage insurance in MI portals within SLAs.
• Registers and transfers MERS numbers within SLAs.
• Documents suspense conditions and coordinates with borrowers, agents, underwriters, and others to clear conditions.

Skills

Team leadership

Mortgage industry experience

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Job DetailsJob Location: Houston, TX 77086Position Type: Full Time

The Post-Closing Specialist II is responsible for all aspects of the loan process after closing including receiving, shipping, insuring, and clearing investor suspense conditions.

DUTIES & RESPONSIBILITIES (INCLUDED BUT NOT LIMITED TO)

• Ensures all closing packages and collateral are received, uploaded, audited, corrected, and shipped within stated Service Level Agreements (“SLAs”)
• Ensures all insurance premiums are paid, and certificates received (on applicable loans files) within stated SLAs
• Ensures applicable Conventional loans with private mortgage insurance are activated in MI portals within stated SLAs
• Ensures MERS numbers are registered and transferred within stated SLAs
• Ensures all assigned loans are purchased within stated SLAs by:
  • Documenting suspense conditions in the system of record
  • Working with Borrowers, Closing Agents, Branches, Underwriters, Closers, and other parties to clear suspense conditions
  • Enter the Purchase Advice and clear the loan off the Warehouse Line
• Maintains daily reports, including Warehouse and Ready Reports
• Serves as the primary subject matter expert (SME) for the team, providing guidance and support on complex questions, issues, or procedures
• Acts as the first point of escalation for team concerns, resolving issues when possible prior to manager involvement
• Identifies opportunities for process improvements and contributes to the development and implementation of more efficient workflows
• Leads training efforts for new team members and provide ongoing coaching and support for existing staff as needed
• Serves as a backup to the manager during periods of absence, ensuring continuity of operations and team support

QualificationsMINIMUM REQUIRED QUALIFICATIONS (KNOWLEDGE, EDUCATION & EXPERIENCE)

• Requires a high school diploma or GED
• 5+ years of experience in the mortgage industry
• Some team lead experience

PREFERRED QUALIFICATIONS (KNOWLEDGE, EDUCATION & EXPERIENCE)

• Bachelor’s degree is desired
• 1-2 years of leadership experience