Post Closing Coordinator

HomeServices of America; City of Rye (NY); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an entry-level position responsible for post-closing processes in Rye, New York. The role includes assisting with balancing files and recording documents timely. Candidates should have a high school diploma and one year of data entry/accounting experience.

The position offers a competitive wage of $23 to $25 hourly, with a full suite of benefits including medical, PTO, and a 401(k) plan. This is an excellent opportunity for someone looking to start a career in real estate finance.

Qualifications

• Minimum of one year data entry/accounting experience.
• Ability to work independently and as a team member.
• Able to occasionally work extra hours during peak workloads.

Responsibilities

• Provide support to lending institutions ensuring documents are recorded properly.
• Respond to customer inquiries about closed files.
• Assist with reconciling and balancing closed files.

Skills

Effective oral and written communication skills

Analytical and problem-solving skills

Interpersonal skills

Superior customer service skills

Ability to prioritize and handle multiple tasks

Education

High school diploma or equivalent

Job description

Description

Purpose of Job

This position is responsible for the post closing processes, including assisting with the balancing of files, the proper and timely recording of documents, and the tracking and obtaining of loan releases.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Provide support and assistance to the lending institutions and ensure that proper procedures are followed for the recording of documents. Handle all recording documentation that comes into the department including quickly and efficiently moving the package to the recording department, following up in a timely manner to correct incomplete or inaccurate recordings. Follow up with lenders and customers to ensure conditions have been met to release escrowed funds and earnest deposits. Track and obtain releases on paid off loans. Coordinate with underwriters to provide letters of indemnity to other title companies. Assist with reconciling and balancing closed files. (15-20%)
• Respond in a timely, professional manner to customer inquiries and requests from customers seeking documentation from closed files. (15-20%)
• Perform any additional responsibilities as requested or assigned. (0-10%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or equivalent.

Experience:

• One year data entry/accounting experience.

Knowledge and Skills:

• Effective oral and written communication skills, analytical and problem-solving skills.
• Effective interpersonal skills and superior customer service skills.
• Ability to work independently and as a member in a team‑oriented environment.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Able to occasionally work extra hours during peak work loads.

Wage: $23.00 - $25.00 hourly; actual wage is based upon education and experience. Potential for annual discretionary bonus.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.