POS Device Test Engineer

Global Payments Inc.; Jeffersonville (IN); On-site; USD 85,000 - 125,000; Full time

Job summary

Global Payments Inc. is seeking a QA Hardware & Device Test Engineer to join the Genius Quality Engineering Team. You will validate payment devices and peripherals, certify platforms, and ensure reliable, secure performance across the payment ecosystem.

You will lead hardware onboarding, diagnose complex device and firmware issues, and develop testing strategies that improve quality and time‑to‑market. Collaboration with global teams and cross‑functional partners is essential.

Qualifications

• 3+ years in quality assurance, hardware testing or related field with proven delivery of high‑quality solutions.
• Hands‑on experience testing payment devices, POS systems or related hardware with focus on quality and reliability.
• Strong QA methodologies, defect management and test planning to drive outcomes.
• Networking knowledge (TCP/IP, Ethernet, Wi‑Fi) and ability to diagnose connectivity issues.
• Proactive, collaborative mindset with strong communication and problem‑solving skills.

Responsibilities

• Drive the successful validation and certification of payment devices and peripherals.
• Lead onboarding and readiness of new hardware platforms.
• Identify, diagnose and resolve device, firmware, software and connectivity issues.
• Build and maintain testing strategies and coverage for hardware compatibility and performance.
• Influence continuous improvement of hardware quality processes across teams.

Skills

QA testing

Hardware testing

Device management

TCP/IP

Wi‑Fi

POS hardware

Communication

Tools

Jira

qTest

GitHub

Job description

Make your mark at one of the biggest names in payments. We’re looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you’ll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you’ll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting‑edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments’ mission to enable commerce anytime, anywhere.

What you'll own

• Drive the successful validation and certification of payment devices and peripherals, ensuring reliable, secure and high‑performing solutions that support business growth and exceptional client experiences.
• Lead the onboarding and readiness of new hardware platforms, accelerating time‑to‑market and enabling quality engineering teams to efficiently test and launch innovative payment solutions.
• Identify, diagnose and resolve complex device, firmware, software and connectivity issues, improving product stability, reducing operational risk and enhancing overall solution quality.
• Build and maintain comprehensive device testing strategies and coverage, ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem.
• Influence continuous improvement across hardware quality processes, collaborating with cross‑functional teams to increase testing effectiveness, improve operational efficiency and drive innovation.

What you'll bring

• 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high‑quality solutions.
• Hands‑on experience testing and troubleshooting payment devices, point‑of‑sale (POS) systems, mobile devices or related hardware, with a strong focus on quality and reliability.
• Strong knowledge of quality assurance methodologies, defect management and test planning, with the ability to identify risks and drive effective outcomes.
• Working knowledge of networking concepts, including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi‑Fi, with the ability to diagnose connectivity‑related issues.
• A proactive and collaborative mindset, with strong communication, problem‑solving and organizational skills and the ability to influence outcomes across cross‑functional teams.
• Experience with PAX, Ingenico, Castles, Verifone or similar payment terminals;
• Knowledge of EMV, contactless/NFC and payment processing concepts;
• Experience with firmware updates, device certification and hardware validation;
• Experience with POS, restaurant, retail or kiosk environments;

It’s a bonus if you have

• Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone.
• Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies.
• Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

Applicant must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment‑based visa).

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.