Portrait Studio Lead—Creative Ops & Customer Experience

Lifetouch; Colorado Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Training & development

Competitive hourly pay

Store & studio discounts

Job summary

JCPenney Portraits is seeking an Assistant Studio Manager to help run a busy portrait studio. You will support the Studio Manager, guide sessions, and ensure an engaging guest experience for families and individuals.

You will handle scheduling calls, create a fun photo environment, and maintain professional standards and safety practices in every session. This role emphasizes customer service, teamwork, and attention to detail in a retail photography setting.

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• 1–2 years of experience in retail, photography, or service industry preferred.
• Ability to work a varied schedule including holidays and weekends.
• Intermediate computer skills including Outlook and Excel.
• Strong analytical and critical thinking skills.

Responsibilities

• Assist the Studio Manager with the operation and management of a portrait studio.
• Capture images that are fun, spontaneous, and creative to exceed the customers’ expectations.
• Talk with potential customers and call existing customers to schedule and confirm sessions.
• Provide a delightful customer experience.
• Demonstrate professionalism and safety procedures.

Skills

Customer service

Photography interest

Leadership potential

Analytical thinking

Education

High school diploma or GED

Tools

Outlook

Excel

Data entry

Job description

JCPenney Portraits is seeking an Assistant Studio Manager to help run a busy portrait studio. You will support the Studio Manager, guide sessions, and ensure an engaging guest experience for families and individuals.

You will handle scheduling calls, create a fun photo environment, and maintain professional standards and safety practices in every session. This role emphasizes customer service, teamwork, and attention to detail in a retail photography setting.