Portlet Operations Leader — Waste & Logistics

Waste Pro USA Inc.; Lake Charles (LA); On-site; USD 75,000 - 110,000; Full time

Job summary

Waste Pro USA Inc. in Lake Charles and Houston seeks an experienced Portlet Operations Manager to oversee transportation, hauling and support operations, ensuring outstanding service, safety and regulatory compliance.

You will monitor performance metrics, lead a high‑performing team, and participate in budgeting and resource planning while maintaining strong relationships with municipal partners and customers.

Qualifications

• Associate's Degree or equivalent experience required.
• Minimum 5 years of diverse management experience.
• Proficiency in using computer software applications (e.g. Microsoft Office, Outlook).

Responsibilities

• Oversees day-to-day operations of transportation, hauling and support operations, ensuring superior customer service and hauling of refuse without contamination of air, land or water.
• Formulates, manages and monitors operating metrics while diagnosing and improving processes, procedures, operational and customer service performance.
• Participates in the development of Divisional/District Operational budgets and follows best practices in measuring and monitoring.
• Ensures thorough root cause investigations for all incidents/injuries and follows up with needed training, discipline, retraining, reporting.
• Monitors DOT, OSHA compliance and interacts with municipal agencies to enhance relationships and ensure customer satisfaction.

Skills

Leadership

Project management

Resource planning

Communication

Time management

MS Office / Outlook

Education

Associate's Degree or equivalent experience

Tools

Microsoft Office

Outlook

Job description

Waste Pro USA Inc. in Lake Charles and Houston seeks an experienced Portlet Operations Manager to oversee transportation, hauling and support operations, ensuring outstanding service, safety and regulatory compliance.

You will monitor performance metrics, lead a high‑performing team, and participate in budgeting and resource planning while maintaining strong relationships with municipal partners and customers.