Portfolio & Technology Manager

SMKSoft Inc; Oakton (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

SMKSoft Inc. is seeking an experienced Portfolio & Technology Manager to coordinate a portfolio of Marketing Operations and technology initiatives.

This onsite role in Vienna, VA connects business priorities with technology planning and delivery, helping teams prioritize demand, manage dependencies, and achieve measurable business outcomes across platforms and capabilities. The ideal candidate combines portfolio discipline with technology fluency and delivery leadership, translating complex

Qualifications

• 5+ years of project, program, or portfolio management experience.
• Experience developing integrated roadmaps and coordinating priorities across business, tech, and vendor teams.
• Strong facilitation and executive communication skills.
• Experience with portfolio governance, RAID management, and outcome-focused reporting.

Responsibilities

• Translate business objectives into a coordinated portfolio of technology initiatives and operational priorities.
• Maintain an integrated portfolio roadmap with milestones and dependencies.
• Coordinate demand, capacity, and resource discussions across multiple teams.
• Facilitate portfolio reviews and prioritize based on value, readiness, risk, and resources.
• Oversee delivery commitments and resolve cross-team blockers with leadership input.
• Maintain a centralized portfolio record including decisions, risks, and outcomes.
• Map stakeholders and define roles, responsibilities, and escalation paths.
• Coordinate technology readiness, data governance, and vendor deliverables.
• Develop portfolio communications and adoption plans across the portfolio.
• Track initiative health, milestones, and business outcomes; report progress to leadership.

Skills

Portfolio management

Stakeholder management

Executive communication

Facilitation

Risk & RAID tracking

Tools

Adobe Experience Manager

Job description

Marketing Technology, Portfolio Planning, Technology Enablement, Operational Governance, and Cross-Functional Delivery.

Role Summary

Role: Portfolio and Technology Manager

Onsite in Vienna, VA

JD:

Portfolio Focus

Marketing Technology, Portfolio Planning, Technology Enablement, Operational Governance, and Cross-Functional Delivery.

We are seeking an experienced Portfolio & Technology Manager to coordinate a portfolio of Marketing Operations and technology initiatives. This role connects business priorities with technology planning and delivery, helping teams prioritize demand, manage dependencies, establish ownership, and achieve measurable business outcomes across platforms and capabilities.

The individual will provide portfolio-level planning, governance, and execution oversight across business, product, analytics, technology, and vendor teams. Responsibilities include maintaining an integrated roadmap, surfacing resource and delivery trade-offs, coordinating technology readiness, and providing leadership visibility into progress, risks, decisions, and expected value.

The ideal candidate combines portfolio discipline, technology fluency, and practical delivery leadership, with the ability to translate complex technical topics into business implications, bring structure to ambiguous work, and align stakeholders around priorities and accountability.

Primary Responsibilities1. Portfolio Strategy, Planning & Delivery

• Translate business objectives into a coordinated portfolio of technology initiatives, capability improvements, and operational priorities.
• Maintain an integrated portfolio roadmap showing milestones, sequencing, cross-platform dependencies, and critical delivery commitments.
• Coordinate demand and capacity discussions across Marketing, Digital, Product, Analytics, Technology, and vendor teams.
• Facilitate portfolio reviews and recommend prioritization based on business value, readiness, risk, dependencies, and available resources.
• Oversee delivery commitments across initiatives, resolve cross-team blockers, and elevate trade-offs requiring leadership decisions.

Governance & Decision Management

• Maintain a centralized portfolio record covering priorities, approved decisions, planning assumptions, constraints, risks, issues, dependencies, business outcomes, governance requirements, actions, owners, and due dates.
• Document decision rationale, accountable approvers, business impacts, and follow-up commitments.
• Maintain portfolio RAID logs and escalation pathways.
• Align stakeholders on portfolio objectives, scope boundaries, ownership, and priority changes.

Stakeholder & Operating Model Management

• Map stakeholders and accountable business, platform, technology, and vendor owners.
• Define roles, responsibilities, decision rights, handoffs, and escalation paths.
• Identify ownership gaps, overlapping responsibilities, and competing priorities.
• Establish repeatable engagement and support practices.

Technology Delivery & Vendor Coordination

• Assess demand, delivery options, and implementation readiness.
• Define deliverables, acceptance criteria, and accountable owners.
• Align delivery estimates, milestones, and resource commitments.
• Track commitments and elevate scope or delivery gaps.
• Coordinate technology readiness across business requirements, integrations, data dependencies, testing, access, approvals, release readiness, and operational handoffs.
• Translate technical blockers into portfolio impacts, options, and decisions for business leaders.

Technology & Data Governance

• Coordinate documentation and adoption of platform ownership, lifecycle practices, data definitions, quality expectations, and stewardship responsibilities.
• Facilitate alignment on business capabilities, information flows, and governance requirements across connected platforms.
• Coordinate reviews with architecture, security, risk, compliance, and data stakeholders.
• Track approval conditions and outstanding requirements.

Change Management & Communications

• Develop coordinated communication and adoption plans across the technology portfolio.
• Coordinate training, support resources, readiness activities, and stakeholder updates.
• Assess cumulative change impacts, competing releases, and adoption barriers.
• Track business readiness and adoption feedback.

Portfolio Health & Operational Improvement

• Maintain visibility into initiative health, milestone confidence, dependencies, and expected business outcomes.
• Define success measures and track progress against agreed targets.
• Provide leadership reporting on outcomes, delivery confidence, resource constraints, and decisions.
• Coordinate improvement plans for recurring platform, workflow, access, or service issues.
• Identify legacy dependencies, duplicated capabilities, and process gaps.
• Coordinate technology lifecycle and transition roadmaps.
• Capture lessons learned and establish repeatable planning and governance practices.

Key Deliverables

Governance & Operating Model

• Portfolio stakeholder and platform ownership map.
• RACI matrix covering planning, delivery, approvals, and operations.
• Portfolio governance framework and review cadence.
• Decision register with rationale, approvals, and follow-up actions.
• Consolidated portfolio RAID and dependency register.
• Documented decision rights and escalation process.

Portfolio Planning & Reporting

• Prioritized initiative inventory and integrated technology roadmap.
• Executive portfolio reporting package.
• Portfolio dashboard with milestone confidence and success measures.
• Demand, capacity, and dependency assessment.

Technology Governance & Delivery Readiness

• Platform and capability inventory with accountable owners.
• Technology and data governance requirements and approval tracker.
• Delivery readiness checklist covering requirements, integration, testing, and support.
• Vendor deliverable, acceptance, and commitment tracker.

Change Management

• Portfolio communications plan and stakeholder update cadence.
• Technology training, enablement, and adoption plan.
• Cross-initiative change impact assessment and mitigation actions.
• Business readiness and adoption tracking.

Operational Improvement & Transition

• Prioritized operational improvement backlog.
• Stabilization and remediation plans for operational risks.
• Technology lifecycle and transition recommendations.
• Documented support ownership, handoff materials, and engagement-end transition plan.

Required Experience

• 5+ years of project, program, or portfolio management experience, including coordination of multiple concurrent business and technology initiatives.
• Experience developing integrated roadmaps, coordinating priorities, and managing dependencies across business, technology, and vendor teams.
• Strong facilitation, stakeholder management, and executive communication skills.
• Experience with portfolio governance, RAID management, decision tracking, and outcome-focused leadership reporting.
• Working knowledge of technology delivery lifecycles, platform integrations, data flows, release readiness, and operational support models.
• Ability to establish accountability, document processes and operating models, and move work forward without direct authority over delivery teams.

Preferred Experience

• Marketing technology ecosystems spanning customer engagement, content, workflow, analytics, or data platforms.
• Adobe Experience Manager Assets (AEM / EDA / EDAM).
• Marketing Operations.
• Metadata governance and taxonomy programs.
• Digital marketing asset lifecycle management.
• Change management and organizational readiness.

What Success Looks Like

At the conclusion of six months:

• Stakeholders understand their roles and responsibilities.
• Decisions, risks, and actions are consistently documented and tracked.
• Creative teams receive clear requirements and deadlines.
• Leadership receives clear, concise status reporting and issue escalation.
• Projects move forward with fewer stalled decisions and less ambiguity.