Portfolio Solutions Claims Leader — Hybrid (NA)

Allianz Commercial; Alpharetta (GA); Hybrid; USD 112,000 - 218,000; Full time

Job summary

Allianz Commercial is seeking a Portfolio Solutions Claims Manager to lead claims strategy, governance and performance across North America, including direct-handled and reinsurance claims. The role spans Property, Liability, Marine, Aviation, and Financial Lines, with oversight of complex losses and partner performance.

The position offers a hybrid working model in Alpharetta, GA, with potential locations in Chicago or New York, and emphasizes strong commercial judgment, leadership, and

Qualifications

• Bachelor's Degree preferred.
• Approximately 7–10 years of relevant insurance experience.
• Expert-level direct claims-handling experience, including coverage analysis, reserving, and litigation management.
• Knowledge of delegated‑authority governance involving TPAs, MGAs, carriers, binders, facilities, and indexes.
• Leadership and commercial judgment with strong negotiation and stakeholder-management capabilities.

Responsibilities

• Drive North American claims strategy across direct and reinsurance portfolios.
• Monitor claims outcomes and portfolio performance to support informed decisions.
• Serve as senior point of contact for claims performance, escalations and outcomes.
• Build claims capabilities, standards, and succession across the function.
• Represent Allianz Commercial in external forums with reinsurers, cedants, capacity providers, brokers, and market bodies.
• Lead delegated-authority governance for direct-handled and reinsurance claims.
• Define and monitor claims authority levels, guidelines, controls, and escalation thresholds.
• Oversee claims handled by third-party administrators, MGA/Carrier partners, and direct-writer carriers.
• Establish audit, review, and performance-monitoring programs for delegated partners.
• Lead complex loss resolution including catastrophe responses and recoveries.

Skills

Claims expertise

Portfolio management

Leadership

Stakeholder management

Negotiation

Communication

Education

Bachelor's degree (preferred)

Job description

Allianz Commercial is seeking a Portfolio Solutions Claims Manager to lead claims strategy, governance and performance across North America, including direct-handled and reinsurance claims. The role spans Property, Liability, Marine, Aviation, and Financial Lines, with oversight of complex losses and partner performance.

The position offers a hybrid working model in Alpharetta, GA, with potential locations in Chicago or New York, and emphasizes strong commercial judgment, leadership, and