Portfolio Operations & Occupancy Specialist

Maloney Properties LLC Career Center; Worcester (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

Maloney Properties LLC in Worcester is seeking a full-time Portfolio Operations & Occupancy Specialist. You will provide essential operational support and compliance management across multiple affordable housing properties. Key responsibilities include assisting with LIHTC compliance, managing recertifications, and coordinating occupancy goals.

This role requires strong communication skills and operational knowledge. Flexibility in work hours and travel between properties in the Worcester area is essential. Join a dedicated team committed to quality housing.

Qualifications

• Proven experience in providing operational support across multiple properties.
• Knowledge of LIHTC and affordable housing compliance.
• Strong communication skills for resident interaction.

Responsibilities

• Provide operational and compliance support across various properties.
• Assist with compliance projects and recertifications.
• Manage unit turnovers and occupancy goals.

Skills

Operational support

Affordable housing compliance

Yardi usage

Customer service

Tools

Yardi

Job description

Portfolio Operations & Occupancy Specialist

We are seeking a full-time Portfolio Operations & Occupancy Specialist to join our team in the Worcester area. This Specialist will provide operational and compliance support across multiple affordable housing properties. Your duties and responsibilities will include:

• Provide short-term operational support at assigned properties based on project and portfolio needs.
• Assist with LIHTC and affordable housing compliance projects.
• Complete annual and interim recertifications.
• Support lease-up activities and waitlist management.
• Coordinate third-party verifications and compliance reporting.
• Assist with rent collection and subsidy follow-up.
• Respond to resident concerns and resolve issues as needed.
• Support inspections, audits, and corrective action projects.
• Assist with unit turnover coordination and occupancy goals.
• Utilize Yardi for reporting, tracking, and property management functions.
• Provide temporary site coverage during staffing vacancies or transitions.

The work hours are Monday-Friday 9:00-5:00 with some flexibility. Your workweek will be split between properties in the Worcester area with some travel between properties required.

Maloney Properties is an Equal Opportunity Employer.