Portfolio Director – Merchandising & Supply Chain Tech (Hybrid)

Signet Jewelers Limited

Akron (OH)

Hybrid

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Employee discounts

Learning & development

Job summary

Signet Jewelers is seeking a Portfolio Director, Merchandising & Supply Chain to lead the technology portfolio across Merchandising and Supply Chain within Digital & Technology. Based in Dallas or Akron, this hybrid role oversees multiple project managers, governance, and financial stewardship.

You will partner with Solution Directors, manage multi-million-dollar initiatives, drive change, ensure delivery excellence, and report progress to senior leadership while strengthening cross-functional

Qualifications

Minimum of 10 years of experience in technology portfolio management, program management, project delivery, IT leadership, or a related discipline.
Demonstrated experience overseeing multi-million-dollar technology portfolios, including capital and expense budgets, forecasting, reconciliation, funding requests, and executive-level financial reporting.
Proven ability to lead multiple project managers or program leads across complex, cross-functional initiatives.
Experience partnering with solution delivery teams, business stakeholders, vendors, and senior leaders to deliver large-scale technology or business transformation initiatives.
Strong understanding of project management, portfolio governance, SDLC practices, Agile and waterfall delivery methods, operational readiness, and production support needs.
Ability to translate complex project, budget, resource, and risk information into clear executive updates and decision-ready recommendations.

Responsibilities

Portfolio leadership: Lead the overall portfolio management function for Merchandising & Supply Chain within Digital & Technology, including intake, prioritization, planning, delivery tracking, risk management, reporting, and governance.
Financial management: Own portfolio-level budget management across capital, expense, forecasting, reconciliation, and funding requests; partner with Finance, Vendor Management, Procurement, and leadership to ensure disciplined financial controls and visibility.
Project and program oversight: Oversee multiple project managers and ensure project plans, milestones, dependencies, risks, issues, and decisions are actively managed across strategic initiatives and operational workstreams.
Delivery accountability: Maintain overall accountability for successful project execution and ongoing business-as-usual outcomes, including status reporting, issue escalation, stakeholder alignment, benefits tracking, and post-implementation stability.
Solution delivery partnership: Partner closely with Solution Directors and their teams to define scope, estimate resources, align priorities, support solution delivery, and remove roadblocks that may impact delivery timelines, budgets, or business outcomes.
Executive communication: Develop and deliver concise, executive-ready updates for senior leadership, including portfolio health, budget position, project status, risks, dependencies, decisions needed, and value delivered.
Governance and controls: Establish and reinforce consistent portfolio management practices, tools, templates, reporting standards, SDLC expectations, project controls, financial review cadences, and operational readiness routines.
Business partnership: Build trusted relationships with Merchandising, Supply Chain, Finance, Digital & Technology, and cross-functional partners to ensure portfolio decisions align with business objectives and enterprise priorities.
Change leadership: Drive transformational change across people, process, and technology by helping teams adopt new ways of working, strengthening accountability, and ensuring stakeholders are prepared for change impacts.
Team leadership and development: Lead, coach, and develop project managers and portfolio team members; set clear expectations, provide feedback, support career growth, and foster a culture of collaboration, ownership, and continuous improvement.
Operational excellence: Ensure ongoing support, business continuity, and production readiness remain a core focus alongside project delivery, particularly for critical Merchandising and Supply Chain systems and processes.
Vendor and contract coordination: Partner with Solution Directors, Procurement, Legal, Vendor Management, and external partners to support statements of work, vendor deliverables, contract timelines, and cost management.