Portfolio Community Association Manager

Associa; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Associa in Orlando, FL is seeking a Community Association Manager (LCAM) to oversee client associations and liaise with boards and vendors. The role requires strong customer service, organizational skills, and the ability to manage multiple projects.

You will travel to client communities for meetings, inspections, and events, prepare annual disclosures and financial statements, and coordinate communications with homeowners and committees.

Qualifications

• Valid Florida LCAM license required.
• Experience in community management, customer service or related industry.
• Proficient in business correspondence and professional communication.
• Strong conflict resolution and teamwork abilities.
• Able to prioritize, manage time and meet deadlines.

Responsibilities

• Act as or oversee the primary liaison with the Association Board and homeowners.
• Travel to client associations to attend board meetings, inspections, walk-throughs and events.
• Prepare annual disclosure packages, meeting notifications and annual financial statements for homeowners and arrange mailing as required.
• Review monthly financial reports and submit management summaries to the board.
• Provide recommendations to the board and committees regarding major capital expenditures.

Skills

Community Management

Customer Service

Hospitality

Business correspondence

Conflict resolution

Teamwork

Time management

Communication

Education

Florida LCAM License

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is currently looking for a Community Association Manager (LCAM) to join our team in Orlando, FL region. As a Community Association Manager, (LCAM) you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need greatcustomer serviceskills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License
• Proficiency inMicrosoft Office(word, excel, outlook)
• Experience inCommunity Management,customer service, hospitality or other related industry
• Proficiency in typicalbusiness correspondence(grammar, structure, punctuation, spelling, etc.).
• Proficient inCustomer Serviceandconflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.