Portfolio Claims Handler

HICIX Hiscox Insurance Company Inc.; Hartford (CT); On-site; USD 156,000 - 187,000; Full time

Job summary

Hiscox is seeking a contractor to support the Claims team in handling sophisticated professional liability matters. The role involves complex claim resolution, drafting coverage letters, and leading defense strategies with minimal supervision.

Candidate requirements include 5+ years in professional liability claims and strong negotiation and analytical skills; a JD is a plus. This temporary assignment emphasizes rapid adaptation and rigorous documentation.

Qualifications

• 5+ years of Professional Liability claims-handling experience.
• A JD from an ABA accredited law school may be considered as a supplement to claims handling experience.
• Proven ability to affect complex claims outcomes through investigation and negotiation.
• Ability to work in a fast-paced and changing environment.
• Advanced knowledge of Professional Liability coverage principles and litigation process.

Responsibilities

• Adjusts and resolves complex, mid- to high-severity Professional Liability claims in all litigation phases.
• Drafts complex coverage letters, including reservation of rights and denial letters.
• Reviews claim documentation and legal filings; leads defense strategy on litigated files.
• Documents claim files accurately and communicates exposures and trends to team.

Skills

Professional Liability claims-handling

Litigation negotiation

Analytical skills

Verbal and written communication

Education

B.A./B.S Degree

Juris Doctor (JD) preferred

Job description

Job Type: Contractor

Build a brilliant future with Hiscox Join our dynamic and forward-thinking Claims team in a temporary contract capacity. You’ll support an energetic and innovative group while applying your expertise to complex claims and collaborating with business partners across the organization.

Contract Assignment Responsibilities

• Adjusts and resolves complex, mid- to high-severity Professional Liability claims, including Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability matters in all phases of litigation
• With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
• Reviews and provides analysis of claim documentation and legal filings
• Drives litigation best practices to lead defense strategy on litigated files
• Shares subject‑matter expertise and provides knowledge support to team members as needed during the assignment
• Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
• Identifies and communicates emerging exposures, claim trends, and cross‑line issues affecting Professional Liability portfolios
• Identifies suspected fraudulent claims and tracks with special investigations unit
• Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

Contract Engagement Details

Temporary contract assignment for a defined period, with anticipated duration and start date to be confirmed.

Compensation will be provided at an agreed hourly or contract rate based on experience, qualifications, assignment scope, and work location.

Work schedule, weekly hours, reporting relationship, and any extension potential will be confirmed during the engagement process.

This contract assignment is not eligible for Hiscox employee salary, bonus, paid time off, retirement, or employee benefit programs unless expressly stated in the applicable engagement agreement.

Any benefits available through a staffing agency or other employer of record are governed solely by that organization’s terms.

Hourly Rate

• Hourly Rate: $75-$90/hour
• The actual rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Requirements

• 5+ years of Professional Liability and/or Specialty or Financial Lines claims-handling experience, preferably including one or more of the following: Allied Healthcare, Architects & Engineers, or Miscellaneous Professional Liability
• A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
• Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
• Ability to work in a fast-paced and changing environment
• Advanced knowledge of Professional Liability coverage principles, with the ability to apply coverage analysis across Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability claims
• Advanced knowledge of litigation process and negotiation skills
• Excellent verbal and written communication skills
• Advanced analytical skills
• B.A./B.S Degree required, JD optimal
• Must hold, or be able to obtain before handling applicable claims, all adjuster licenses required for the jurisdictions covered by the assignment

Hiscox Values

• Courage: Dare to take a risk
• Ownership: Passionate, commercial and accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better
• Human: Clear, fair and inclusive

About Hiscox

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but.

About Hiscox USA

Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance) #LI-RM1

We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.