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Hiscox USA seeks a VP, Practice Leader – Management Liability to drive profitability and technical excellence across all channels, owning the full product lifecycle, risk selection, and pricing strategy.
This hybrid role collaborates with marketing, distribution, claims, actuarial and underwriting operations to deliver innovative, compliant solutions and measure performance for growth. Two days in the office weekly.
Permanent Build a brilliant future with Hiscox VP, Practice Leader – Management Liability Reports to: SVP, Head of Professional Lines Underwriting Location: NYC, Atlanta, Chicago, Hartford, Boston Band: III Travel: Up to 25% Team: Works closely with cross‑functional stakeholders including all distribution channels, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org.
The VP, Practice Leader – Management Liability is a strategically critical leader responsible for driving profitable growth and technical excellence across all Hiscox USA channel business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer‑centricity, and continuous improvement.
Lead the Management Liability product portfolio by establishing underwriting strategy, risk appetite, pricing and coverage direction, while driving profitable growth, market relevance, and underwriting excellence through portfolio management, broker engagement, product innovation, and technical leadership of the underwriting team.
Set and deliver underwriting excellence for your product, including: Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments and developing and underwriting adjustments. Set individual risk, concentration risk, and aggregate limit strategies. Manage underwriter authority and deliver technical training as needed. Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.
Conduct market research and risk analysis to identify expansion opportunities, customer segments, pain points, opportunities, trends, and emerging risks for your product(s) and can communicate key themes to internal/external stakeholders.
Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite. Implement strategies for risk selection, assessment, and robust underwriting controls.
Work closely with marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions to enable market growth.
Identify, build and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization – using 3rd party vendors where appropriate.
Partnering with channel leads, manage product launches, go‑to‑market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management. Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
Solicit and incorporate feedback from customers, underwriters, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience. Adjust and update policy language and practices in response to industry trends, profitable growth opportunity, regulatory changes, claims experience and loss ratio insights.
Identify training topics, wet training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.
$200k-$250k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
**Please note that this position is hybrid and requires two (2) days in our office weekly**
As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest‑growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 500 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance) #LI-RM1 Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.