Portfolio Administrator

Springborn Staffing; Portland (ME); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid parking

Health & dental insurance

Group life insurance

Short-term & long-term disability

Job summary

Springborn Staffing is partnering with a wealth management and financial services firm in the Portland area to fill a Portfolio Administrator role. This in-office position collaborates with portfolio managers and the client services team to deliver prompt, courteous service to a diverse client base.

The ideal candidate has a bachelor’s degree or 5+ years of related experience, strong technical skills in MS Office and wealth management software, and a proven ability to work independently while

Qualifications

• A Bachelor’s degree (or other formal education) in a financial services-related field, OR a minimum of 5 years of equivalent experience in lieu of a degree.
• A minimum of 5 years of proven, successful client service experience within the financial services sector.
• Certifications relevant to the financial industry, banking, or trust and estate administration are a strong plus.
• Working knowledge of the MS Office suite, Black Diamond, WealthBox, Pontera, Adobe, and other applicable wealth management/investment software.
• Intrinsic motivation with the ability to work independently under minimal to moderate supervision; strong attention to detail.

Responsibilities

• Client Management: Work closely with Portfolio and Relationship Managers, maintaining primary responsibility for assigned clients and accounts while providing cross-support for other firm clients as needed.
• Account Administration: Perform or oversee administrative tasks, including cash needs and transfers, gifting, tax information, statements, IRA RMDs, and trust distributions.
• Account Operations: Open and close accounts by completing forms, gathering documents, and coordinating with custodian representatives.
• Process Improvement: Collaborate with Client Services Team to streamline onboarding, data maintenance, and administration policies.
• Technical Support & Reporting: Handle report customization, account queries, fund accounting, trading, daily reconciliation, and non-profit performance databases.
• Trading Assistance: Support advisor trading queries for bonds/equities, benchmarking, and complex/manual account maintenance; back-up trader when needed.
• Compliance: Assist with ongoing compliance duties as requested.

Skills

Client service

Attention to detail

Independent worker

Growth mindset

Education

Bachelor’s degree or equivalent in financial services

5+ years of equivalent experience in lieu of a degree

Tools

MS Office

Black Diamond

WealthBox

Pontera

Adobe

Job description

Springborn Staffing is partnering with a successful wealth management and financial services firm in the Portland area to find a self-motivated and customer-focused Portfolio Administrator. Our client is a growing organization dedicated to delivering comprehensive financial strategies and exceptional service to a diverse clientele.

This in-office position plays an essential role in providing direct client services, working closely with portfolio managers and the broader client services team. The ideal candidate values a highly collaborative approach and will ensure clients receive prompt, courteous, and professional service at all times.

Key Responsibilities

• Client Management: Work closely with Portfolio and Relationship Managers, maintaining primary responsibility for assigned clients and accounts while providing cross-support for other firm clients as needed.
• Account Administration: Accurately perform or oversee administrative tasks, including cash needs and transfers, gifting, obtaining and forwarding tax information, generating statements, calculating IRA Required Minimum Distributions (RMDs), and executing trust income distributions.
• Account Operations: Efficiently open and close accounts by completing required forms, gathering appropriate documentation, and working directly with custodian representatives.
• Process Improvement: Collaborate with the Client Services Team to streamline policies and procedures for onboarding, data maintenance, and administration to provide exemplary client service.
• Technical Support & Reporting: Handle report customization, complex account queries, fund accounting, trading, daily reconciliation, and maintain non-profit (non-taxable) performance databases.
• Trading Assistance: Facilitate advisor trading queries related to bonds, equities, benchmarking, and complex manual account maintenance, acting as a back-up trader when necessary.
• Compliance: Assist with ongoing compliance duties as requested.

What You Bring to the Role

• Education & Experience: A Bachelor’s degree (or other formal education) in a financial services-related field, OR a minimum of 5 years of equivalent experience in lieu of a degree.
• Industry Expertise: A minimum of 5 years of proven, successful client service experience within the financial services sector.
• Preferred Credentials: Certifications relevant to the financial industry, banking, or trust and estate administration are a strong plus.
• Technical Skills: Working knowledge of the MS Office suite, Black Diamond, WealthBox, Pontera, Adobe, and other applicable wealth management/investment software.
• Work Style: Intrinsic motivation with the ability to work independently under minimal to moderate supervision. Demonstrated accuracy and strong attention to detail are critical.
• Growth Mindset: A strong initiative and willingness to learn more about the business, industry trends, and practices related to the role.

Our client offers an entrepreneurial environment with excellent growth opportunities and a robust, competitive compensation package, including:

• Compensation: Competitive base salary with an annual bonus potential of 4% to 15%, plus a pay-incentive revenue-sharing program after 12 months.
• Retirement: 401(k) plan with a 3% Safe Harbor match and additional Profit Sharing.
• Paid Time Off: 21 days of PTO per annum, plus paid parking.
• Health & Wellness: Comprehensive health and dental insurance coverage.
• Protection: Group life insurance, alongside short-term and long-term disability insurance.
• Development: Support for mutually agreeable education and ongoing training.

Our client is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.