Porter - Porsche Bethesda

Sonic Automotive; Bethesda (MD); On-site; USD 30,000 - 40,000; Full time

Job description

Job Type: Other

Experience: Associate

About

At Porsche Bethesda, a Sonic Automotive family dealership, you'll find opportunities, resources, and support for professional growth and development. Our 100+ dealerships are committed to your success and invested in your future. Read on to consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth traffic flow, increase customer convenience, and maintain an orderly service parking area.

Duties and Responsibilities:

1. Greet all customers entering the service area with a friendly, professional attitude, answer questions, and direct them appropriately.
2. Determine if customers have appointments; record customer details including name, VIN, tag number, mileage, and existing vehicle damage (walk-around).
3. Control service traffic flow, manage parking, and assist with loaner vehicles as needed. Park vehicles after they are written up.
4. Drive safely and report any lot damage immediately. Zero lot damage is the goal and expectation.
5. Retrieve customer vehicles at cashier for pickup; wait with the vehicle if needed, and thank customers for their business.
6. Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
7. Deliver keys and repair order copies to the appropriate Service Advisor immediately after parking a vehicle.
8. Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drive vehicles to and from the service lane, stalls, and parking lot as needed.
10. Create key tags for vehicles.
11. Maintain a professional appearance.
12. Perform other duties as assigned.
13. Follow all safety policies and procedures, and report accidents immediately.
14. Perform all duties satisfactorily and demonstrate the required knowledge, skills, and abilities.
15. Reasonable accommodations may be made for individuals with disabilities.
16. All applicants must be authorized to work in the USA and pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver license.