Porter Manager

DOUBLE EAGLE RESORT INC; Cripple Creek (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

DOUBLE EAGLE RESORT INC seeks a Porter Department Manager to oversee cosmetic upkeep of gaming facilities. You will direct staff, schedule and train Porter team members, enforce safety standards, and liaise with other department leaders to maintain cleanliness across gaming areas and service spaces.

The role requires lifting up to 70 pounds, working on ladders, and adhering to CDC and local health guidelines. This hands-on supervisor position is based on site in Cripple Creek, Colorado.

Qualifications

• High School Diploma or Equivalent; or 6–12 months related experience and/or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; able to write detailed reports.
• Ability to apply problem-solving techniques to resolve employee and guest complaints.
• Physical ability to lift up to 70 pounds, work on ladders up to 12 feet, stand 8–10 hours, and tolerate cleaning products.

Responsibilities

• Manages Porter staff, scheduling, training, evaluations, disciplinary actions, and hiring with HR Director assistance.
• Implements departmental policies and standards for cosmetic maintenance of gaming facilities.
• Directs and monitors cleaning and cosmetic upkeep of gaming and service areas.
• Attends Safety Meetings and communicates safety hazards and procedures.
• Maintains supplies and equipment; orders cleaning supplies and inventory.
• Performs porter duties as needed and liaises with other departments for upkeep.
• Enforces COVID-19 protocols and adapts to new health mandates.
• Other duties as directed by supervisors.

Skills

Staff management

Safety procedures

Report writing

Education

High School Diploma or Equivalent

Job description

Description

Wage $19.50/ hr.

Day shift

SUMMARY:

Manage the Porter Department. Direct, control and participate in the activities of Porter Department personnel to provide effective cosmetic and sanitary upkeep of gaming facilities in accordance with policies, procedures, standards and practices of the Double Eagle Hotel Casino & Gold Creek Casino. Sets standards for and is example for all Porter employees.

DUTIES AND RESPONSIBILITIES:

Include the following: Other duties may be assigned.

• Manages Porter staff, scheduling, training, evaluations, disciplinary actions, hiring and terminating with assistance from the HR Director.
• Implements Departmental Policies and control of procedures and standards of work performance for the cosmetic maintenance, cleaning and appearance of all gaming equipment and facilities.
• Directs and monitors the activities of workers involved in the cleaning and cosmetic upkeep of gaming and service areas.
• Attends Safety Meetings. Updates personnel regarding safety and hazards to ensure safe procedures, equipment and environment.
• Orders cleaning supplies, inventory and other necessary supplies and equipment.
• Is proficient in performing all duties of a porter.
• Acts as liaison with other Department Directors/Managers/KOD for various cleaning and sanitary upkeep of property as needed.
• Enforces protocol to stop the spread of COVID-19, and quickly adapts to new mandates from the CDC, Teller County Public Health Department and the State of Colorado.
• Performs other duties as directed by the Assist. GM and Operations Manager.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High School Diploma or Equivalent; or six to twelve months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to construct and write detailed reports and correspondence.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Be able to apply problem-solving techniques to resolve employee and guest complaints.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift and/or move up to 40 pounds and occasionally lift and/or move up to 70 pounds.
• Must be able to work on ladders up to 12 feet in height.
• Must be able to work standing for 8 to 10-hour work shifts while performing, lifting, bending, squatting, reaching and twisting motions.
• General tolerance for common cleaning products is necessary. Personal Protective Equipment is provided when required.
• Ability to work in crowded environment with high noise.

WORK ENVIRONMENT:

Essential duties involve working with large number of people and in an environment containing loud, continuous high noise levels, and contain cigarette smoke and other odors.

MATERIALS AND EQUIPMENT DIRECTLY USED:

Trash compactor, vacuums, buffers, brooms, mops, washing machine and dryer. Cleaning supplies including standard cleaning products and disinfectants with use of proper personal protective equipment.