Porter/Groundskeeper

Haverkamp Properties; Ankeny (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

Haverkamp Properties in Ankeny, IA seeks a maintenance-focused team member to upkeep grounds, amenities, exteriors, and common areas, ensuring a welcoming living environment.

You will respond to repair requests, coordinate with supervisors, and help prepare vacant units for occupancy while delivering professional, 5-star service to residents.

Qualifications

• Maintain grounds, amenities, exteriors and common areas to a high standard.
• Recognize and report unsafe conditions and maintenance concerns.
• Assist in preparing vacant units for occupancy and minor touch-ups when needed.
• Communicate effectively with team members and supervisor.
• Provide 5-star customer service and represent the community professionally.

Responsibilities

• Own the meticulous upkeep of grounds, amenities, building exteriors/rock beds, leasing office area cleaning, parking lots, and weed control on the property.
• Recognize and report any unsafe conditions, maintenance concerns for repairs, and/or common area deficiencies.
• Assist in the preparation of market-ready units only on a needed/limited basis, including removing trash from vacant apartments prior to make-ready and/or minor touch-up cleaning.
• Effectively communicate with fellow team members and supervisor.
• Provide 5-star customer service and represent the community in a professional manner.

Job description

Description

Haverkamp Properties is a 31-year-old family business, and our purpose is "Create Communities Where You Love to LIVE."

We are all working together towards our 10-Year Target of 17,000 units under management.

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally
• Hard Work – we go above and beyond and don't hide from the hard things
• Accountability – we take action and are responsible for following through
• Results-Driven – we keep score, and we strive for the win-win
• Integrity – we value the highest standards of moral and ethical character

You'll love coming to work every day if you get, want, and have the capacity to do the following:

• Own the meticulous upkeep of grounds, amenities, building exteriors/rock beds, leasing office area cleaning, parking lots, and weed control on the property.
• Recognize and report any unsafe conditions, maintenance concerns for repairs, and/or common area deficiencies.
• Assist in the preparation of market-ready units only on a needed/limited basis, including removing trash from vacant apartments prior to make-ready and/or minor touch-up cleaning.
• Effectively communicate with fellow team members and supervisor.
• Provide 5-star customer service and represent the community in a professional manner.

You'll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment (The part where our maintenance teams excel at creating communities that people love.)

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you'll be accountable for hitting the following critical goals:

• Help the team to achieve and maintain an occupancy of greater than 95%
• Complete greater than 75% of all work orders within 48 hours
• Prepare vacant units for occupancy in 7 days or less.

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates wellHas effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance