Porter / Bellman, O.Henry Hotel

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

ESOP

Health, dental and vision insurance

Voluntary Life Insurance

401K

Paid annual leave (vacation, sick, etc

Family medical leave and domestic-part

Industry related continuing education

Job summary

Quaintance-Weaver Restaurants & Hotels at the O.Henry Hotel in Greensboro, NC, seeks a friendly Porter to deliver outstanding guest experiences in a fast-paced environment. You will assist with transportation, greeting guests, and sharing local recommendations with guests.

The role emphasizes hospitality, attentiveness, and teamwork, with an on-site, full-time schedule and benefits supporting a stable hospitality career.

Qualifications

• Experience in hospitality and guest service preferred.
• Ability to learn hotel services, directions, and local recommendations.
• Strong communication and interpersonal skills.

Responsibilities

• Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
• Safely transporting our guests in style to their destination
• Being an ambassador of arrival
• Having an extensive knowledge of all things Greensboro (including our hotel services, travel directions, recommendations regarding shipping, dining and entertainment)
• Establishing and maintaining hotel and guest relationships
• Passionately maintain a high level of cleanliness and safety at all times

Skills

Schedule availability

Driver’s license

Friendly attitude

Hospitality passion

Interpersonal skills

Communication skills

Urgency and initiative

Memory for details

Job description

Porter / Bellman

Location: O.Henry Hotel, Greensboro, North Carolina

Hours: Full Time

O.Henry Hotel is looking for friendly and energetic Porters to join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here.

What are the responsibilities of a Porter?

• Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
• Safely transporting our guests in style to their destination
• Being an ambassador of arrival
• Having an extensive knowledge of all things Greensboro (including our hotel services, travel directions, recommendations regarding shipping, dining and entertainment)
• Establishing and maintaining hotel and guest relationships
• Passionately maintain a high level of cleanliness and safety at all times

What Skills and Experience are Desired for a Porter?

• Schedule availability to include weekdays, weeknights and weekends
• Valid Driver’s License
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Ability to retain and recall detailed information

Benefits?

• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• Voluntary Life Insurance
• 401K
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities