Porter

Pritchard Companies; Forest City (IA); On-site; USD 18,000 - 25,000; Full time

Job summary

Pritchard Companies in Forest City, IA, is seeking a Porter to join our team. The role involves ensuring vehicles are clean, presentable, and ready for customer viewings, and safely transporting units to various locations as needed.

You will greet customers professionally, help with inquiries, and coordinate with staff to maintain vehicle inventory and status. A strong emphasis on safety, teamwork, and excellent customer service is required.

Qualifications

• Must have a valid driver’s license and clean driving record.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Commitment to delivering top‑notch customer service.
• Strong attention to detail and work ethic.

Responsibilities

• Ensure vehicles are clean, presentable, and ready for display and customer viewings.
• Safely transport vehicles to and from service areas, lots, and other locations.
• Greet customers professionally and assist with inquiries, guiding them to the right staff.
• Maintain vehicle inventory on the sales lot and ensure easy access and organization.
• Communicate status, maintenance needs, and customer requests with team members.
• Follow all safety protocols to keep a safe work environment.
• Perform additional duties as assigned.

Skills

Valid driver's license

Strong communication

Team collaboration

Customer service

Attention to detail

Job description

The Porter requires excellent communication skills, a commitment to exceptional customer service, and the ability to work collaboratively with a diverse team.

Responsibilities

• Ensure all vehicles are clean, presentable, and in excellent condition for display and customer viewings. This includes washing, vacuuming, and detailing as necessary.
• Safely transport vehicles to and from the service area, sales lot, and other locations as required.
• Greet customers in a friendly and professional manner, assisting them with inquiries and directing them to the appropriate staff members.
• Organize and maintain the vehicle inventory on the sales lot, ensuring vehicles are parked appropriately and easy to access.
• Effectively communicate with team members regarding vehicle status, maintenance needs, and customer requests.
• Adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and your coworkers.
• Additional duties as assigned.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reporting Structure

Reports to Service Manager

Ideal Skills & Experience

• Must have a valid driver’s license with a clean driving record.
• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• A commitment to delivering excellent customer service.
• Attention to detail and a strong work ethic.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local.