Service Porter

DeMontrond Auto Group; Conroe (TX); On-site; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K retirement savings plan

Paid time off

Holiday pay

Company paid training

Job summary

An automobile service company is seeking a Service Porter to support the Service Department. The role involves ensuring vehicles are clean and ready for service, moving vehicles within the premises, assisting customers in the service drive, and maintaining an organized service environment. Candidates should possess a valid driver's license and preferably have a high school diploma or GED. Experience in automotive or customer service is a plus. The position offers various benefits including medical insurance and a retirement savings plan.

Qualifications

• Preferred educational background is a high school diploma or GED.
• Drivers must have a valid license and an acceptable driving record.
• Experience in automotive or customer service settings is advantageous.

Responsibilities

• Move vehicles to and from various locations within the service area.
• Greet and assist customers at the service drive.
• Ensure vehicles are clean and ready for service.
• Perform washing and detailing tasks as needed.
• Fuel vehicles before delivering them to customers.
• Maintain an orderly service lot and assist with inventory tasks.
• Support service technicians with vehicle logistics.

Skills

Cleanness and organization

Customer service

Vehicle handling

Education

High school diploma or GED

Job description

ServicePorter

The Service Porter plays a key role in supporting the Service Department by ensuring vehicles are properly prepared, moved, and maintained throughout the service process. This position helps create an efficient workflow and delivers a positive customer experience by keeping vehicles clean, fueled, organized, and ready for service or delivery.

Job Responsibilities

• Move vehicles to and from the service drive, technician bays, parking areas, and wash stations
• Greet customers in the service drive and provide basic assistance as needed
• Maintain vehicles in clean, presentable, and service-ready condition
• Wash, vacuum, and detail vehicles as required
• Fuel vehicles prior to delivery or return to customers
• Transport vehicles to customers, vendors, or off‑site locations when necessary
• Assist with inventory organization and monthly physical inventory counts
• Keep the service lot and surrounding areas orderly and safe
• Support service advisors and technicians with vehicle movement and staging
• Attend department meetings and follow all company safety policies

Education and/or Experience

• High school diploma or GED preferred
• Previous automotive, dealership, or customer service experience a plus
• Valid driver’s license with an acceptable driving record required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits include medical, vision, dental and supplemental insurance, 401K retirement savings plan, paid time off, holiday pay and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.