Portage Glacier Cruise Deckhand

Portage Glacier Cruises; Anchorage (AK); On-site; USD 30,000 - 45,000; Full time

Job summary

A Native-owned enterprise in Alaska is seeking a Deckhand to assist with vessel operations for the Portage Glacier Cruise. You will ensure passenger safety, provide exceptional customer service, and support the captain and crew with essential tasks. Candidates should enjoy outdoor work and have a strong emphasis on safety. Experience in maritime operations or customer service is preferred. This role requires adaptability to various weather conditions and flexible availability for shifts, including weekends and holidays.

Qualifications

• Previous experience in maritime operations or customer service is beneficial.
• Strong understanding of vessel safety protocols and emergency procedures.
• First Aid and CPR certification preferred.

Responsibilities

• Assist with vessel docking and departure procedures.
• Ensure passenger safety and assist in emergencies.
• Maintain cleanliness of the vessel and perform routine maintenance.

Skills

Customer service

Teamwork

Safety awareness

Education

High school diploma or equivalent

Job description

Summary

The Deckhand for the Portage Glacier Cruise is responsible for assisting with vessel operations, ensuring passenger safety, and providing excellent customer service. This position supports the captain and crew in the daily operation of the vessel, including deck maintenance, docking procedures, and guest interaction. The ideal candidate is hardworking, safety-conscious, and enjoys working in an outdoor, maritime environment.

Essential Duties and Responsibilities

• Assist with vessel docking, mooring, and departure procedures.


• Ensure passenger safety by monitoring onboard activity and assisting in emergency situations.


• Provide excellent customer service, welcoming guests aboard and assisting with any inquiries.


• Maintain cleanliness and organization of the vessel, including decks, seating areas, and equipment.


• Perform routine maintenance checks and assist with minor repairs as needed.


• Assist with safety briefings, emergency drills, and life‑saving equipment checks.


• Support the captain and crew with operational tasks and follow all maritime safety regulations.


• Handle ropes, lines, and other deck equipment in a safe and efficient manner.


• Comply with company policies and U.S. Coast Guard regulations regarding vessel operations.

Physical Requirements & Work Environment

• Ability to work outdoors in various weather conditions, including cold, wind, and rain.


• Must be able to stand, walk, and perform physical tasks for extended periods.


• Ability to lift and carry up to [insert weight] pounds.


• Requires agility and balance to navigate a moving vessel safely.


• Must be available to work flexible schedules, including weekends and holidays.

Qualifications

• High school diploma or equivalent preferred.


• Previous experience in maritime operations, deckhand duties, or customer service is a plus.


• Strong understanding of vessel safety and emergency procedures.


• Ability to work well as part of a team in a fast‑paced environment.


• First Aid and CPR certification preferred.


• Comfortable working on the water and following safety protocols.

Portage Glacier Cruise is a Native‑owned and operated enterprise and offers Native Preference under P.O. 93‑638.