Port Optimization & Process Improvement Lead

Glovis America, Inc.; Irvine, Northern (CA, KY); Hybrid; USD 86,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) with Generous Matching

Discretionary Bonuses

Tuition Reimbursement

Job summary

Glovis America, Inc. is seeking an Assistant Manager – Port Optimization Support to identify and mitigate financial and operational loss across port processing activities.

You will detect errors, drive corrective actions, and collaborate with Port Operations, Accounting, Vendors, and Third-Party Carriers to ensure control effectiveness and sustained improvements. Responsibilities include auditing workflows, monitoring performance, coordinating corrective actions, and delivering data-driven

Qualifications

• Experience in logistics, port operations, audit, or process improvement environments required.
• Proficient written and verbal communication skills for clear and professional reporting required.
• Proficient in Excel, SQL, and Power BI for data analysis, tracking, and reporting required.
• Proficient ability to work cross-functionally with operations, finance, vendors, and third-party partners required.
• Advanced attention to detail with a strong control-oriented mindset required.
• Advanced understanding of port processing workflows and transactional operations required.
• Advanced ability to identify processing errors, inefficiencies, and control gaps required.
• Advanced analytical capability to assess the financial and operational impact of process issues required.
• Advanced ability to drive ownership and accountability required.

Responsibilities

• Review and audit port processing workflows to identify errors, discrepancies, and inefficiencies.
• Detect and quantify financial and operational loss exposure, including revenue and cost leakage.
• Analyze operational and transactional data to identify recurring issues and root causes.
• Validate process execution against SOPs, control standards, and requirements.
• Establish monitoring mechanisms to track process accuracy and performance.
• Verify effectiveness of corrective actions before and after implementation.
• Maintain audit logs, issue trackers, and corrective action status reports.
• Coordinate with ports, vendors, and third-party carriers to resolve issues.
• Prepare audit summaries and data-driven insights for management.

Skills

Logistics experience

Port operations

Audit

Process improvement

Excel

SQL

Power BI

Cross-functional collaboration

Attention to detail

Port processing workflows

Process issue identification

Analytical skills

Ownership

Education

Bachelor's degree

Master's degree

Job description

Glovis America, Inc. is seeking an Assistant Manager – Port Optimization Support to identify and mitigate financial and operational loss across port processing activities.

You will detect errors, drive corrective actions, and collaborate with Port Operations, Accounting, Vendors, and Third-Party Carriers to ensure control effectiveness and sustained improvements. Responsibilities include auditing workflows, monitoring performance, coordinating corrective actions, and delivering data-driven