Port Operations General Manager

SSA Marine; Garden City (GA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

EAP

Sick leave

Vacation

Holidays

Bereavement leave

Jury duty

401k plan

Bonuses

Job summary

SSA Marine in Garden City, GA seeks a General Manager to lead Portside and OmniTranz operations, supervising warehousing and brokerage activities, aligning goals with strategic plans, and managing budgets to deliver efficient, safe, and profitable port services.

The role requires proven leadership, deep knowledge of terminal operations, and ability to collaborate with Operations, HSE, and Commercial teams to grow port throughput and customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience.
• 7-10 years of container freight station experience in senior roles.
• Thorough knowledge of warehousing, brokerage, and terminal operations and regulations.
• CPR certification, driver's license, and TWIC card required.
• Proven leadership skills.
• Experience with computerized operating systems.
• Demonstrated leadership skills with the ability to supervise, coach, and develop staff.
• Proficiency with Microsoft Office and computerized operating systems.
• Knowledge of safety and accident prevention codes, practices, and regulations.
• Knowledge of cargo stowage and stability strongly desired.
• Knowledge of warehousing and brokerage technologies and systems strongly desired.
• Required to observe all safety and health requirements for the container terminal environment.

Responsibilities

• Supervise direct reports to ensure work is completed consistently and in alignment with organizational requirements, standards, and goals.
• Work with Operations Leadership to develop policies, procedures, and processes to assist operations in following customer requirements and expectations.
• Ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.
• Participate in the resolution of on-the-job grievances and support effective labor relations.
• Work with the commercial team when quoting and establishing contracts.
• Responsible for developing plans and strategies for retaining customers, developing new business, and achieving established sales goals, in coordination with the Commercial team.
• Monitor customer, market, and competitor activity and provide feedback to regional leadership teams and other company functions.
• Maintain regular customer engagement to support satisfaction, strengthen relationships, and address concerns in a timely and effective manner.
• Monitor spending to ensure that expenses are consistent with approved budgets.
• Analyze expenditures and other financial information to develop plans, policies, and budgets for increasing profits and improving services.
• Review and analyze P&L statements to support the development of plans, policies, and budgets that improve profitability and service delivery.
• Collaborate with the HSE Department to promote safe work practices through safety audits, participation in company safety meetings, and direct engagement with staff members.
• Integrate technology solutions into operations, streamline SOPs, and improve data reporting between ports. Work with local teams to set achievable goals and metrics.
• Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
• Set operations policies and standards, including determination of safety procedures.
• Implement schedule and policy changes.
• Ensure that continuous improvement is being made concerning policies, procedures, goals, and objectives.
• All other duties as assigned.

Skills

Staff leadership

Container freight operations

Budgeting and P&L

Safety compliance

Contract quoting

Customer relations

Education

Bachelor’s Degree or equivalent

Tools

MS Office

Computerized systems

Job description

SSA Marine in Garden City, GA seeks a General Manager to lead Portside and OmniTranz operations, supervising warehousing and brokerage activities, aligning goals with strategic plans, and managing budgets to deliver efficient, safe, and profitable port services.

The role requires proven leadership, deep knowledge of terminal operations, and ability to collaborate with Operations, HSE, and Commercial teams to grow port throughput and customer satisfaction.