Job Description Summary:
Job Description:
The Population Health Nurse provides high-quality, comprehensive, professional nursing care to individuals throughout the lifespan. The PHN offers patients general and focused health education on preventive, chronic, and episodic health issues.
ROLE AND RESPONSIBILITIES
- Outreach to patients to provide health care education during visits, via video, and by telephone.
- Follow up on emergency room visits and hospital discharges.
- Accurately document all aspects of patient care in the medical chart promptly.
- Complete medication reconciliation processes.
- Retrieve hospital discharge summaries from the appropriate portal and upload into patient records as needed.
- Address care gaps related to value-based metrics as assigned.
- Perform other duties as delegated by the Population Health Department Director or Supervisor.
QUALIFICATIONS
Required Skills and Education
- Registered nurse in good standing.
- Minimum of a Bachelor’s Degree.
- At least 1 year of successful experience in a healthcare environment.
- Ability to recognize signs of patient health distress and respond appropriately.
- Familiarity with medication names and ability to read prescriber’s directions.
- Comfortable using various technology resources; able to listen while typing accurately into patient records.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
Preferred Skills
- Current Connecticut RN license.
- Bachelor’s Degree in Nursing (BSN) preferred.
- Fluent in English and Spanish, with passing fluency exams.
- Over 1 year of experience as a nurse in ambulatory care preferred; strong interest in chronic disease management and primary care nursing encouraged.
- Commitment to caring for underserved populations.
- Excellent written and oral communication skills.
- Experience with motivational interviewing techniques.
Required Licenses/Certifications
- Connecticut Registered Nurse License.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Daily and continuous computer use.
- Frequent telephone use.
- Alternating sitting and standing as the home-work environment allows.
- Manual dexterity for administrative tasks; minimal physical activity required.
- Fully remote work requires a clean, organized, distraction-free space, demonstrating HIPAA compliance and following CHC policies on remote work and connectivity.
ADDITIONAL QUALIFICATIONS
Additional Activities and Responsibilities:
- Participate in quality improvement projects.
- Precept others.
- Engage in ongoing nursing education activities.
- Communicate client information accurately to providers and the clinical team, including message taking and telephone communication.
- Collaborate effectively with administrative staff, medical providers, nursing staff, and leadership.
- Access and maintain client confidentiality within appropriate parameters.
- Demonstrate a team-oriented, positive attitude with evidence-based insights.
This position is available for remote work.