Population Health Clinical Program Lead - Multi-Visit Patients

Boston Medical Center (BMC)

Boston (MA)

On-site

USD 66,000 - 96,000

Full time

3 days ago
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Job summary

The MVPP Clinical Manager at Boston Medical Center will lead the multidisciplinary care management program for high-utilization patients seen in the Emergency Department. You will supervise students, coordinate social services, and collaborate with ED, Population Health, Psychiatry, and other partners to improve outcomes and reduce unnecessary utilization.

You will engage community resources, practice harm-reduction approaches, and ensure thorough documentation in the EMR while guiding staff

Qualifications

  • Master’s in Social Work (MSW) required.
  • LICSW preferred or LCSW with relevant experience.
  • Minimum five years of experience in social services, healthcare, or public health.
  • At least one year of supervisory/management experience preferred.
  • Experience in emergency services and homelessness services preferred.

Responsibilities

  • Address unmet clinical and social needs of high-utilization ED patients.
  • Supervise and mentor students and ensure clinical supervision and training.
  • Build relationships with ED staff and health-system partners for care coordination.
  • Support care transitions, crisis planning, and documentation in EMR.
  • Engage with internal and external partners including city/state agencies and shelters.

Skills

Social work expertise
Healthcare systems knowledge
Mental health
Substance use disorders
Cultural humility
Time management
Interpersonal communication
Bi-lingual (beneficial)

Education

MSW

Tools

MS Word
Excel
Access
Outlook

Job description

The MVPP Clinical Manager at Boston Medical Center will lead the multidisciplinary care management program for high-utilization patients seen in the Emergency Department. You will supervise students, coordinate social services, and collaborate with ED, Population Health, Psychiatry, and other partners to improve outcomes and reduce unnecessary utilization.

You will engage community resources, practice harm-reduction approaches, and ensure thorough documentation in the EMR while guiding staff

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