Pop Culture Retail Associate — Fan-First Service

BoxLunch & Hot Topic; Frederick (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

BoxLunch in Frederick, MD seeks a Sales Associate who loves pop culture to deliver outstanding customer service and drive sales. You will stock, merchandize, and keep the store looking vibrant while sharing fandom knowledge with guests and teammates.

You will need prior retail experience, the ability to carry up to 50 pounds, and a passion for philanthropy and pop culture. This role emphasizes teamwork, cash handling, and creating a memorable shopping experience for fans.

Qualifications

• Previous experience in retail is required.
• Passion for philanthropy and pop culture is a plus.
• Must be at least 18 years old.
• Strong collaboration and communication skills.
• Ability to navigate the store and handle merchandise up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience to encourage return visits.
• Cover assigned sales floor zones and maintain visual standards.
• Operate the register and process transactions, with add-on sales.
• Share fashion and product knowledge with customers and HQ partners.
• Prevent theft and ensure store security alongside management.
• Keep stockroom organized and store tidy, supporting team efforts.
• Communicate effectively with team to get tasks done.
• Perform other duties as assigned by Store Leader.

Skills

Customer service

Sales skills

Team collaboration

Fandom knowledge

Cash handling

Tools

POS system

Job description

BoxLunch in Frederick, MD seeks a Sales Associate who loves pop culture to deliver outstanding customer service and drive sales. You will stock, merchandize, and keep the store looking vibrant while sharing fandom knowledge with guests and teammates.

You will need prior retail experience, the ability to carry up to 50 pounds, and a passion for philanthropy and pop culture. This role emphasizes teamwork, cash handling, and creating a memorable shopping experience for fans.