Pop Culture Retail Associate: Fan Experience

Hot Topic; Asheville (NC); On-site; USD 27,000 - 34,000; Part time

Job summary

Hot Topic in Asheville, NC is seeking a Sales Associate who loves music and pop culture to deliver an engaging in-store experience. You will share fandom knowledge, help customers find merch, stock and replenish products, and keep the store visually appealing while staying focused on the in-store experience.

You will cover the sales floor, operate the register, and drive add-on sales through knowledge of products and available options.

Qualifications

• Previous experience in a retail environment or customer service role.
• Strong communication and selling skills with enthusiasm for music and pop culture.
• Ability to stand for shifts and lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience to encourage returns and build loyalty.
• Maintain visual standards, stock products, and keep selling zones organized.
• Operate the register, process sales, and assist with add-on purchases and curbside options.
• Share fashion and music trend information with the team and management.
• Assist with planograms and store merchandising, ensuring a welcoming atmosphere.
• Collaborate with store leadership to prevent shrink and maintain store operations.

Skills

Customer service

Sales

Product knowledge

Teamwork

Cash handling

Job description

Hot Topic in Asheville, NC is seeking a Sales Associate who loves music and pop culture to deliver an engaging in-store experience. You will share fandom knowledge, help customers find merch, stock and replenish products, and keep the store visually appealing while staying focused on the in-store experience.

You will cover the sales floor, operate the register, and drive add-on sales through knowledge of products and available options.