Poolside Attendant & Service Specialist

Outbound Sedona; Sedona (AZ); On-site; USD 17,908 - 26,174; Full time

Job summary

Outbound Sedona is seeking a friendly Pool Attendant / Server to provide welcoming poolside service and assist with seating, towels, and lounge areas. You will take food and beverage orders and deliver meals and drinks to guests while maintaining a spotless pool environment.

This fast-paced outdoor role requires superb hospitality, attention to detail, and the ability to multitask across guest requests, safety checks, and service duties to ensure a superior guest experience.

Qualifications

• Previous customer service/food & beverage experience.
• Fast-paced team environment experience.
• Detail oriented.
• Ability to work independently.

Responsibilities

• Welcome guests to the pool area and provide friendly, attentive service.
• Set up and maintain pool furniture, umbrellas, towels, and guest amenities.
• Monitor pool areas for cleanliness and report safety concerns or maintenance issues.
• Take food and beverage orders from guests in poolside areas.
• Deliver food, beverages, and amenities promptly and accurately.
• Ensure all orders meet quality and presentation standards.
• Assist guests with menu questions and provide recommendations when appropriate.
• Process guest checks and payment transactions according to hotel procedures.
• Clear tables, loungers, and service areas of used dishes, glassware, and trash.
• Restock service stations, condiments, utensils, towels, and other supplies as needed.
• Maintain cleanliness and organization of pool decks, cabanas, and service areas.
• Communicate guest requests and concerns to appropriate departments and management.
• Follow all food safety, sanitation, alcohol service, and hotel operating procedures.
• Provide exceptional service to enhance the overall guest experience

Skills

Customer service

Teamwork

Attention to detail

Independence

Job description

Outbound Sedona is seeking a friendly Pool Attendant / Server to provide welcoming poolside service and assist with seating, towels, and lounge areas. You will take food and beverage orders and deliver meals and drinks to guests while maintaining a spotless pool environment.

This fast-paced outdoor role requires superb hospitality, attention to detail, and the ability to multitask across guest requests, safety checks, and service duties to ensure a superior guest experience.