Pool Staff

Northgate Resorts; New Braunfels (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

401k MATCH

Medical, Dental, Vision

Pet Insurance

Job summary

Northgate Resorts in New Braunfels, TX, is seeking enthusiastic Pool Staff for seasonal, full-time or part-time roles to ensure guest safety and satisfaction at our aquatic facilities.

You will perform duties such as verifying wristbands, cleaning pools, assisting guests, and reporting unsafe conditions; flexibility to work nights, weekends, and holidays is required; First Aid/CPR certification preferred.

Qualifications

• Customer service experience preferred
• First Aid and CPR certification preferred

Responsibilities

• Verify wristbands for guest entry
• Check for glass containers for safety
• Clean and vacuum pool, skimmer baskets, and skim pool
• Sweep pool deck, clean tables, pick up trash
• Regularly straighten pool furniture
• Present professional appearance and customer service
• Maintain clean and safe facility
• Advises management of unsafe conditions

Skills

Customer service

Communication

Problem-solving

Education

First Aid/CPR certification preferred

Job description

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.
Our Pool Staff are responsible for guest satisfaction, safety, and park compliance of the assigned aquatic facilities. This is a SEASONAL, full-time or part-time position and reports to the Pool Attendant Supervisor.
DUTIES & RESPONSIBILITIES

• Verify wristbands for guest entry
• Check for glass containers for safety reasons
• Clean and vacuum pool, clean skimmer baskets and skim the pool as needed
• Sweep pool deck, clean tables, pick up trash, and empty trash cans
• Regularly straighten pool furniture
• Participate in other projects and activities as assigned
• Present professional appearance and attitude at all times and maintains a high standard of customer service
• Performs various maintenance duties as directed to maintain a clean and safe facility
• Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance
• Advises aquatics management of unsafe and unsanitary conditions

EDUCATION/TRAINING/EXPERIENCE

• Customer service experience preferred
• First Aid and CPR certification preferred

QUALIFICATIONS/REQUIREMENTS

• Required to work a flexible schedule, including nights, weekends, and holidays
• Excellent customer service, communication, and problem-solving skills
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

ESSENTIAL PHYSICAL DEMANDS

• Able to move up to 50 lbs
• Ability to swim
• Must be able to remain in a stationary position
• Regularly move throughout the pool area
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Constant exposure to outside weather conditions
• Able to continuously scan all areas of the pool with a clear vision
• Able to adequately hear noises and distinguish distress signals

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are a team of fun seekers, out of the box thinkers, and creators of unforgettable experiences!

Northgate Resorts was founded in Grand Rapids, Michigan in 2013. Since then our team has grown to thousands of talented individuals serving millions of campers each and every year. We love what we do, which is only possible because of our incredible team! And we are always looking for individuals to join us.

Perks & Benefits of Working At Northgate Resorts

Apart from amazing locations both at our campgrounds and home office, stellar teams, and more, check out what Northgate Resorts has to offer.

*Below benefits do not apply to all employees. To see a full list of benefits talk to your manager during the hiring process.

01.

VACATION DISCOUNTS

Enjoy the park plus give your family and friends deep discounts during the season.

02.

Daily Pay

Get paid more frequently with our daily pay schedule.

03.

EMPLOYEE APPRECIATION

Free lunch in the summer, shout outs from your coworkers, and more.

04.

401k MATCH

Start saving for retirement with a 401k plan and matching contribution.

05.

MEDICAL, DENTAL, VISION

Pick the plans that work for you and enjoy partial coverage for all health insurance.

06.

Enjoy coverage for your furry friend with our latest benefit of pet insurance.

What is a work camper? Simply put: It’s someone who works and camps at our resorts for short-term or seasonal periods. Work campers earn their standard wages and receive a discount on their campsite, in exchange they commit to being available for work as required.

Northgate Work Campers

• Receive a 20%* discount on your seasonal site.
• Earn credit towards your site balance per hour worked.
• All of the perks of being a Northgate Resorts Team Member.
• Save gas & time on your daily commute.
• Embrace the, “work hard, play hard” lifestyle!

We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate Resorts offers a wide range of internships that provide students with hands‑on hospitality experience while directly contributing to creating family camping memories for our guests. Internships in departments such as marketing, operations, revenue, and more.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for College Interns who are looking to learn the skills needed to succeed in their career and who have a passion for collaboration, teamwork, and customer service. We employ interns at each of our Camp-Resorts and our Home Office.

At Northgate Resorts, we create memories that last a lifetime not just for our guests but for our international students as well. Students have the opportunity to discover what it’s like to live and work at one of our many campgrounds across the country.

Northgate looks to employ Students who love having a great time, and love to make our guests do the same. Northgate’s staff are more than just employees, our staff are a part of our extended family. Come be a part of all the fun we are having!

Northgate partners exclusively with InterExchange Work and Travel for hiring our J1 visa international students. For more information please visit their website at https://www.interexchange.org/ or email our recruiting team at [e-mail]

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for International Students who bring a strong work ethic, award winning customer service, and a taste for fun.