Pool & Spa Care Advisor - Expert Product Guidance

Pool-and-Spa-Depot-; Brentwood (TN); On-site; USD 40,226,000 - 45,847,000; Full time

Benefits offered by this job

Blue Cross / Blue Shield health保险

Job summary

Pool and Spa Depot in Brentwood, TN seeks an experienced Retail Sales Specialist to deliver knowledgeable, trustworthy customer service in a fast-paced retail setting. You will guide customers on pool and spa care, explain products and safety basics, and help them choose the right solutions with accuracy and care.

The role emphasizes education, safety, and building trust, with a focus on hands-on product knowledge and excellent customer interactions on the sales floor.

Qualifications

• Customer service or retail sales experience (specialty retail preferred).
• Strong communication and listening skills.
• Ability to learn and explain technical products clearly.
• Basic math skills for measurements and calculations.
• Comfort working around chemicals with proper training.
• Ability to stand, lift (up to 50 lbs), and move product throughout the shift.

Responsibilities

• Customer Service & Sales
• Greet customers promptly and professionally
• Assess customer needs related to pool and spa care, equipment, and maintenance
• Recommend appropriate products and solutions based on customer conditions and usage
• Explain product application, dosage basics, and safety considerations clearly
• Build repeat business through honest guidance and consistent service
• Operate point-of-sale (POS) systems accurately

Skills

Customer service

Retail sales

Strong communication

Basic math

Chemicals handling

Safety awareness

Job description

Pool and Spa Depot in Brentwood, TN seeks an experienced Retail Sales Specialist to deliver knowledgeable, trustworthy customer service in a fast-paced retail setting. You will guide customers on pool and spa care, explain products and safety basics, and help them choose the right solutions with accuracy and care.

The role emphasizes education, safety, and building trust, with a focus on hands-on product knowledge and excellent customer interactions on the sales floor.