Pool Service Technician

Tier 1 Pools and Spas; Saint Augustine (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training provided

Health, Dental, and Vision Insurance

Job summary

Tier 1 Pools and Spas in Saint Augustine, FL is seeking a Service Technician to perform maintenance, repairs, and installation support for residential pools. Training provided; strong customer service essential.

Candidates must be comfortable outdoors, lift 50+ lbs, hold a valid driver’s license, and work independently with a team to ensure client pools stay in optimal condition.

Qualifications

• High school diploma or equivalent.
• Experience in the pool industry is required.
• Strong problem-solving skills and attention to detail.
• Ability to work outdoors in varying weather conditions.
• Ability to lift 50+ lbs.
• Valid driver’s license and clean driving record.

Responsibilities

• Perform routine pool maintenance, water testing, chemical balancing, and equipment checks.
• Diagnose and repair pool equipment issues including pumps, heaters, chlorination and filtration systems.
• Provide exceptional customer service and advice on pool maintenance.
• Assist in installation and setup of new pool equipment and systems.
• Maintain accurate service records and communicate findings to clients.
• Adhere to safety guidelines and keep work areas clean and organized.
• Collaborate with team members, project managers, and sales representatives to ensure a seamless client experience.

Skills

Customer service

Problem solving

Communication

Time management

Outdoor work

Education

High school diploma

Job description

Tier 1 Pools and Spas is a leading provider of residential swimming pool design, construction, and service. We are currently seeking a skilled and motivated Service Technician to join our team. The ideal candidate will have a strong work ethic and excellent customer service skills, ensuring that our clients enjoy their pools in optimal condition. Training will be provided for this job.

Responsibilities

• Pool Maintenance: Perform routine maintenance and cleaning of residential swimming pools, including water testing, chemical balancing, filter cleaning and equipment checks.
• Repair Services: Diagnose and repair pool equipment issues, including pumps, heaters, chlorination systems and filtration systems. Conduct repairs in a timely and efficient manner to minimize downtime for clients.
• Customer Interaction: Provide exceptional customer service while interacting with clients. Offer advice and recommendations for pool maintenance.
• Installation Support: Assist in the installation and setup of new pool equipment and systems as needed. Ensure proper functionality and adherence to safety standards.
• Documentation: Maintain accurate records of services performed, equipment used, and client interactions. Prepare service reports and communicate findings to clients.
• Safety Compliance: Adhere to all safety guidelines and regulations while performing maintenance and repair tasks. Ensure that all work areas are kept clean and organized.
• Team Collaboration: Work closely with other team members, including project managers and sales representatives, to provide a seamless experience for clients from installation through ongoing maintenance.

Qualifications

• High school diploma or equivalent.
• Experience in the pool industry is required.
• Excellent problem-solving skills and attention to detail.
• Ability to work outdoors in varying weather conditions.
• Ability to lift 50+ lbs.
• Strong communication and interpersonal skills, with a customer-oriented approach.
• Ability to work independently and manage time effectively.
• Valid driver’s license and clean driving record.

What We Offer

• Training provided.
• Opportunities for pay increases and advancement.
• Health, Dental, and Vision Insurance.