Pool Server - Full time

Four Seasons; Hawaii; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Hourly rate $18.00 plus tips

Comprehensive benefits package

Job summary

Four Seasons Maui is seeking a Pool Server to deliver exceptional guest service in our oceanfront resort. You will describe menu items, take orders, coordinate with the kitchen, and transport items to guests with timing and presentation in mind.

Responsibilities include maintaining poolside cleanliness, anticipating guest needs, and ensuring a welcoming experience. Candidates should have basic cash handling skills and thrive in a fast-paced luxury environment.

Qualifications

• Three months of related hospitality experience.
• Ability to carry and balance a tray.
• Ability to process cash and credit card transactions.
• Ability to move large towel bins and pick up soiled linens.
• Interact with guests and maintain a well-organized workspace.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance

Responsibilities

• Describe menu items to guests with vivid descriptions and take guest orders.
• Prepare and maintain table preparation and cleanliness; ensure guests have what they need.
• Anticipate guest needs, organize seating, and respond to guest concerns quickly.

Skills

Carry and balance a tray

Process cash and credit card

Interact with guests; organized work

Move towels bins and pick up soiled/so

Education

Minimum three months related hospitality experience

Tools

Hawaii Food Handler’s Card

Maui Liquor Card

Tuberculosis Clearance

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Pool Server

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. This role is part of the A&G Division, reporting to the Pool & Beach Management Team. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Prepare and maintain table preparation and cleanliness. Ensure guest has everything they need and nothing they don’t.
• Anticipate guest needs, ascertain satisfaction, inputting detailed information into the reservations system, set-up guests' seats pool side with ample towels and umbrella to guests’ preference, water service, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

What You Will Bring

• Minimum three months of employment in related position with Four Seasons or other organizations.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Ability to move large towel bins and pick-up soiled linens.
• Interact with guests and maintain a well-organized workspace.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance

What To Expect

• Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Hourly Rate: $18.00 plus tips
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal