Pool Server

Four Seasons; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Inclusive and diverse employee events

Complimentary hotel stays

Competitive wages

Medical

Dental

Vision

401K

Complimentary meals

Job summary

Four Seasons Fort Lauderdale is seeking a Pool Server who delivers exceptional guest service with a polished, professional presence. You will greet guests, anticipate needs, and collaborate with Food & Beverage teams to maintain a seamless pool experience.

Join a luxury resort culture that values teamwork, attention to detail, and guest satisfaction, with opportunities to grow within a globally renowned hospitality brand.

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Sophisticated style and energy in a celebrated vacation destination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

Pool Server

Four Seasons Hotel and Residences Fort Lauderdale is looking for a Pool Server that strives for excellence and is a highly motivated team player.

The Pool Server will provide impeccable service at all times, respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

Responsibilities

• To quickly assess guests' needs and flex style appropriately.
• To use the guests' names whenever possible, in accordance with company policy and procedure.
• To add style to a dynamic environment.
• To build and maintain rapport with regular guests (both residents and non-residents) as well as cultivating relationships with new patrons.
• To remain calm, composed and in control, even in unusual situations.
• To effectively handle guest complaints, compliments, concerns or special requests.
• To project a positive, professional and friendly image to the guests and fellow employees.
• To assist the Food & Beverage Manager to develop and maintain a record of all regular guests with their preferences (e.g. beverage type, table location, birthdays, special family occasions).
• To ensure effective communication between all employees of the department and also with other departments.
• To take proper care of uniform, personal appearance and hygiene in accordance with hotel policy and procedure.
• To supervise the Runners and Bussers at all times during shifts.
• To work together with other members of staff in all departments and especially the Kitchen.
• To be honest, sober and a good timekeeper at all times.
• To attend monthly meetings of Restaurant, Bar & Terrace Team.

Why Four Seasons Hotel & Private Residences Fort Lauderdale?

A modern reflection of the world’s most coveted yacht clubs, Four Seasons Hotel and Residences Fort Lauderdale is an unrivaled expression of luxury and energy within this next-generation coastal city. Designed to blend seamlessly with the Atlantic Ocean waters it’s perched upon, experience a soothing oasis enlivened by vibrant social spaces and a renewed sense of Americana and possibility. Moments away from the colorful city’s most desirable outdoor activities, cultural arts, restaurants and shops, our enviable location welcomes you at the heart of this youthful South Florida Riviera.

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For’ every year since 1998…join our team and discover why.

A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include inclusive and diverse employee engagement events all year-round, complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K, complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world.

Benefits

• Inclusive and diverse employee engagement events all year-round
• Complimentary hotel stays
• Competitive wages
• Medical
• Dental
• Vision
• 401K
• Complimentary meals

Miscellaneous

US work authorization is required.

Learn More About Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affiant employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal