Pool Maintenance Assistant Manager (Exempt)

Sea Island Company; Saint Simons Island (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

Sea Island Company seeks a Pool Maintenance Assistant Manager to lead a team responsible for providing reliable and professional pool maintenance services. The role involves overseeing daily operations, performing routine maintenance, and ensuring high service standards.

The ideal candidate will have 3+ years of experience in pool maintenance, excellent communication skills, a valid driver's license, and a strong understanding of water chemistry. This is an opportunity to impact guest experiences positively through exceptional service and teamwork.

Qualifications

• 3+ years of experience in pool cleaning or maintenance.
• Strong communication skills in English.
• Valid driver’s license with acceptable driving record.
• CPR Certification or ability to obtain it within 30 days of employment.
• Ability to lift up to 75 pounds intermittently.

Responsibilities

• Oversee technicians and ensure daily operations run smoothly.
• Perform routine pool cleaning and conduct water chemistry testing.
• Implement strong quality control and monitor completed work.
• Provide real-time coaching and onboarding for new hires.

Skills

Pool cleaning and maintenance

Communication skills

Water chemistry understanding

Physical stamina

Tools

Route management or field service applications

Job description

The Pool Maintenance Assistant Manager will ensure that technicians, guests and members receive reliable, professional, and high-quality support. This position combines fieldwork with supervisory responsibilities while overseeing the daily operations. The candidate must be comfortable working independently using sound judgment to identify root causes and knowing when to elevate more complex repairs to their leaders. With a service-driven mindset, technical competence, and commitment to excellence, you will ensure that all pools on the schedule are serviced to company standards while providing guidance and support to the technician team.

While providing hands‑on leadership to a dedicated team of technicians, you will ensure that daily operations are executed with precision, discretion, and consistency. Working side by side with your team, you regularly perform routine pool cleaning, conduct water chemistry testing and balancing, troubleshoot minor equipment issues and maintain accurate service records. You will set clear priorities, manage scheduling, and align resources seamlessly, remaining closely engaged to coach and mentor the team while upholding uncompromising standards of quality and craftsmanship. Through anticipatory oversight, proactive coordination, and trusted collaboration with operational partners, this role resolves needs before they surface and safeguards the integrity of the environment. Every detail is managed with intention, resulting in an atmosphere of effortless comfort, quiet reliability, and an elevated guest experience defined by confidence, continuity, and exceptional care. You will help manage routes, ensure proper equipment care, and assist with scheduling and coverage during high‑demand periods.

The role also emphasizes technician development through ride‑along evaluations, real‑time coaching, and onboarding and training of new hires. Strong quality control is essential, as the Assistant Manager monitors completed work, helps resolve customer concerns professionally, identifies recurring issues, and recommends service improvements. Additionally, this role promotes safety and compliance by enforcing chemical‑handling standards, PPE use, and equipment inspections.

You are a gracious ambassador for Sea Island with every interaction. You support all team members in providing friendly, attentive, and timely Five Star guest service. Through collaboration with your colleagues, you create an exceptional experience for all our guests, members, and team members in your commitment to enriching lives. You live and share your passion for genuine hospitality in your commitment to enriching lives. You will learn how to consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately. You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested. You are willing and can timely execute other duties as delegated by leadership.

Job Requirements

• 3+ years of experience in pool cleaning, pool maintenance, or similar fieldwork
• Strong communication skills in English, both written and verbal
• Valid drivers license with an acceptable driving record
• Strong understanding of water chemistry and pool equipment operation
• Experience using route management or field service applications
• CPR Certification or ability to obtain it within 30 days of employment
• Physical strength and stamina to maintain ongoing, prolonged physical activity, indoors and outdoors in varying occasionally extreme, weather conditions throughout a scheduled day to include comfort with higher‑than‑normal noise levels, electrical, chemical, and strong fume hazards with or without reasonable accommodation
• Ability to lift, carry, pull and push up to 75 pounds intermittently
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods, access difficult to reach areas including comfort working at above‑ground heights on ladders, scaffolds, roofs, and buildings