Pool & Gym Attendant — Elite Guest Service

Caesars Entertainment; South Lake Tahoe (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Caesars Entertainment Lake Tahoe is seeking a friendly Gym and Pool Attendant to greet guests checking into the Gym and High Dive Pool Area, delivering personalized service with a family-style approach. You will maintain up-to-date knowledge of guest arrivals and departures, assist with amenities, keep restrooms and facilities clean, and educate guests on gym and lounge offerings while promoting retail items.

Security protocols must be followed when needed.

Qualifications

• High School Diploma or equivalent preferred
• Previous Gym and Pool experience
• CPR training preferred
• Customer Service Skills with a very outgoing attitude
• Literate and fluent in English
• Excellent guest service skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

Responsibilities

• Greets and checks guests into the Gym and High Dive Pool Area Club and always use the Family Style Service skills and giving personalized service.
• Maintains accurate knowledge of guest’s arrival and Departure while selling the necessary products
• Cleans general area, Gym and pool areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests (Keeping all restrooms clean and neat and making sure the Gym always is clean and tidy.
• Assists guests as needed, including delivering amenities (towel, soaps, etc.) and various refreshments to provide convenient, courteous, personalized service.
• Educates and assists guests in the use of the Gym and Lounge areas and have knowledge of selling our outdoor offerings and all retail items.
• Calls Security if emergency arises.
• Always demonstrates a pleasant and enthusiastic demeanor

Skills

Customer service mindset

Outgoing attitude

English fluency

Team player

Education

High School Diploma or equivalent

Job description

Caesars Entertainment Lake Tahoe is seeking a friendly Gym and Pool Attendant to greet guests checking into the Gym and High Dive Pool Area, delivering personalized service with a family-style approach. You will maintain up-to-date knowledge of guest arrivals and departures, assist with amenities, keep restrooms and facilities clean, and educate guests on gym and lounge offerings while promoting retail items.

Security protocols must be followed when needed.