Pool Deck Experience Host: Guest Safety & Service

Hyatt Hotels Corporation; Culver City (CA); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX is seeking a Pool Ambassador to manage the rooftop pool area, ensuring a welcoming atmosphere and immaculate presentation for guests.

You will assist guests with towels, monitor safety rules, answer questions, and maintain cleanliness. The role requires the ability to stand for long periods and deliver refined verbal and written communication.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Oversee rooftop pool experience and presentation.
• Ensure guest safety and comfort.
• Distribute and collect towels.
• Enforce safety rules and maintain cleanliness.
• Greet guests warmly and answer questions.

Skills

Guest service

Communication

Stamina

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX is seeking a Pool Ambassador to manage the rooftop pool area, ensuring a welcoming atmosphere and immaculate presentation for guests.

You will assist guests with towels, monitor safety rules, answer questions, and maintain cleanliness. The role requires the ability to stand for long periods and deliver refined verbal and written communication.