Pool Concierge - Resort-Style Guest Service

Highgate; Carolina (PR); Hybride; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Résumé du poste

Highgate Hotels seeks a Pool Attendant to maintain pool stations and deliver exceptional guest service at our Isla Verde property. You will help keep pool areas clean, restock towels and amenities, and assist with guest requests during shifts.

The role requires flexibility with long hours, high physical effort, and strong communication to ensure guest satisfaction and smooth operations. Join a team focused on hospitality excellence.

Qualifications

• High School diploma or equivalent; hotel experience preferred.
• At least 1 year of progressive experience in a hotel or related field.
• Flexible and long hours sometimes required.
• Very heavy work - exerting significant force to lift, carry, push or pull objects.
• Ability to stand during the entire shift.
• Effective communication with guests and staff in a courteous manner.
• Multitask and prioritize departmental functions to meet deadlines.

Responsabilités

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Maintain the cleanliness of the pool areas, furniture, and service areas of the pools in an organized manner.
• Replenish all towels and retail amenities and stock as necessary during the shift.
• Assist in opening and closing side-work as assigned.
• Assist in ensuring the cleanliness and tidiness of the pool or lounge areas.
• Assist with any retail outlets.
• Assist guests with service requests when needed.
• Ensure overall guest satisfaction.

Connaissances

Hotel experience

Guest service

Stand for long periods

Formation

High School diploma or equivalent

Description du poste

Highgate Hotels seeks a Pool Attendant to maintain pool stations and deliver exceptional guest service at our Isla Verde property. You will help keep pool areas clean, restock towels and amenities, and assist with guest requests during shifts.

The role requires flexibility with long hours, high physical effort, and strong communication to ensure guest satisfaction and smooth operations. Join a team focused on hospitality excellence.