Pool Concierge for Luxury Property — Guest Service

KW PROPERTY MANAGEMENT AND CONSULTING; Town of Florida (NY); On-site; USD 20,664 - 30,307; Part time

Job summary

KW Property Management & Consulting is seeking a Pool Attendant to maintain a safe, clean, and welcoming pool area for residents and guests at a luxury property. The role involves greeting residents, setting up poolside amenities, verifying access, and ensuring towels, water, and towels are stocked throughout shifts.

The position is outdoors, primarily by the pool, with a non-exempt hourly schedule. Prior related experience and a positive, collaborative attitude are preferred to uphold high

Qualifications

• Prior experience in a related position.
• Experience at a luxury property or hotel is strongly preferred.
• High School Diploma or Equivalent.
• The ability to work in a busy, luxury, and fast-paced environment.
• Must convey a positive and “can-do” attitude at all times, including during highly stressful situations.
• Must be able work well in a collaborative environment with various team members in other departments.
• Must be able communicate effectively with other team members and guests.

Responsibilities

• Welcome and greet residents and their guests. Open entry and exit doors to and from the amenities as needed.
• Set up umbrellas, lounge chairs, side tables, and other pool equipment as needed. Assist residents with the same.
• Confirm that pool users are registered residents or guests.
• Ensure water dispensers and towels are readily available and monitored for refills throughout the shift.
• Fold towels daily to be offered to the residents.
• Clean pool area with proper equipment in between pool vendor services.
• Ensure residents are complying with Association Rules and Regulations.
• Report any malfunctioning equipment immediately to Supervisor.
• Remove dirty towels and trash.
• Ensure that the gym has towels, and that it remains clean.
• Walk the barbecue and lounge chair area to maintain tidiness.
• Maintain and organize the pool furniture.
• Complete daily check list.

Skills

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents.

Duties And Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcome and greet residents and their guests. Open entry and exit doors to and from the amenities as needed.
• Set up umbrellas, lounge chairs, side tables, and other pool equipment as needed. Assist residents with the same.
• Confirm that pool users are registered residents or guests.
• Ensure water dispensers and towels are readily available and monitored for refills throughout the shift.
• Fold towels daily to be offered to the residents.
• Clean pool area with proper equipment in between pool vendor services.
• Ensure residents are complying with Association Rules and Regulations.
• Report any malfunctioning equipment immediately to Supervisor.
• Remove dirty towels and trash.
• Ensure that the gym has towels, and that it remains clean.
• Walk the barbecue and lounge chair area to maintain tidiness.
• Maintain and organize the pool furniture.
• Complete daily check list.
  
  

Work Environment

The position will be mostly outdoors, near a pool. Moderate noise level.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors.

Position Type/Expected Hours of Work

This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property.

Required Education And Experience

• Prior experience in a related position.
• Experience at a luxury property or hotel is strongly preferred.
• High School Diploma or Equivalent.
• The ability to work in a busy, luxury, and fast-paced environment.
• Must convey a positive and “can-do” attitude at all times, including during highly stressful situations.
• Must be able to work well in a collaborative environment with various team members in other departments.
• Must be able communicate effectively with other team members and guests.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.