Pool Concierge

Strattonamenities; Plano (TX); On-site; USD 19,286 - 23,419; Full time

Job summary

Stratton Amenities in Plano, TX is seeking Pool Attendants to enhance the luxury pool experience at a residential community. The role includes pool supervision and concierge-level service, requiring a polished, hospitality-driven professional who can deliver exceptional resident satisfaction. Responsibilities include greeting guests, enforcing safety rules, maintaining pool cleanliness, and assisting with resident requests. Full-time and part-time roles are available, with a requirement for weekend and holiday availability in the Texas heat.

Qualifications

• Prior customer service or hospitality experience preferred.
• Professional appearance and strong interpersonal skills are essential.
• Clear verbal and written communication skills needed.
• Organized, dependable, and able to manage multiple priorities.
• Comfortable enforcing rules while maintaining a guest-first approach.
• Ability to work outdoors in Texas heat and weekend availability required.

Responsibilities

• Greet residents and guests with warmth and professionalism.
• Maintain an attentive, service-oriented presence throughout the pool area.
• Enforce pool rules and safety standards consistently.
• Deliver concierge-level service and assist resident requests.
• Maintain cleanliness of the pool area and surrounding spaces.
• Complete daily opening and closing procedures.

Skills

Customer service

Interpersonal skills

Initiative

Multitasking

Communication

Dependability

Job description

Plano, United States | Posted on 04/12/2026

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We’re looking for a polished, hospitality‑driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Key Responsibilities

• Greet residents and guests with warmth and professionalism, verify access, and manage check‑in procedures.
• Maintain an attentive, service‑oriented presence throughout the pool area at all times.
• Enforce pool rules, policies, and safety standards consistently and courteously.
• Monitor activity to ensure a safe, orderly, and enjoyable environment for all.
• Deliver concierge‑level service, assist with resident requests, and proactively anticipate needs.
• Set up and maintain the pool deck, including seating, umbrellas, and amenities.
• Maintain cleanliness of the pool area, restrooms, and surrounding spaces.
• Complete daily opening and closing procedures.
• Report incidents, concerns, or maintenance issues to management promptly.
• Support additional duties or special projects as assigned.

Requirements

• Prior customer service or hospitality experience preferred.
• Professional appearance and strong interpersonal skills.
• Clear verbal and written communication skills.
• Ability to take initiative and work independently with sound judgment.
• Organized, dependable, and able to manage multiple priorities.
• Comfortable enforcing rules while maintaining a guest‑first approach.
• Ability to work outdoors for extended periods in Texas heat.
• Weekend and holiday availability required.

Position Type

• Full‑time and part‑time roles available.
• Seasonal and ongoing opportunities depending on property needs.

Compensation

• Competitive hourly rate based on experience.

Stratton Amenities is an equal‑opportunity employer.