Luxury Pool Concierge & Guest Services Specialist

Strattonamenities; Plano (TX); On-site; USD 19,286 - 23,419; Full time

Job summary

Stratton Amenities in Plano, TX is seeking Pool Attendants to enhance the luxury pool experience at a residential community. The role includes pool supervision and concierge-level service, requiring a polished, hospitality-driven professional who can deliver exceptional resident satisfaction. Responsibilities include greeting guests, enforcing safety rules, maintaining pool cleanliness, and assisting with resident requests. Full-time and part-time roles are available, with a requirement for weekend and holiday availability in the Texas heat.

Qualifications

• Prior customer service or hospitality experience preferred.
• Professional appearance and strong interpersonal skills are essential.
• Clear verbal and written communication skills needed.
• Organized, dependable, and able to manage multiple priorities.
• Comfortable enforcing rules while maintaining a guest-first approach.
• Ability to work outdoors in Texas heat and weekend availability required.

Responsibilities

• Greet residents and guests with warmth and professionalism.
• Maintain an attentive, service-oriented presence throughout the pool area.
• Enforce pool rules and safety standards consistently.
• Deliver concierge-level service and assist resident requests.
• Maintain cleanliness of the pool area and surrounding spaces.
• Complete daily opening and closing procedures.

Skills

Customer service

Interpersonal skills

Initiative

Multitasking

Communication

Dependability

Job description

Stratton Amenities in Plano, TX is seeking Pool Attendants to enhance the luxury pool experience at a residential community. The role includes pool supervision and concierge-level service, requiring a polished, hospitality-driven professional who can deliver exceptional resident satisfaction. Responsibilities include greeting guests, enforcing safety rules, maintaining pool cleanliness, and assisting with resident requests. Full-time and part-time roles are available, with a requirement for weekend and holiday availability in the Texas heat.