POOL Client Services Representative - Urgent Care - Mount Laurel

AtlantiCare; Mount Laurel Township (NJ); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

PTO

Insurance

Retirement plans

Disability

Tuition reimbursement

FSAs

Wellness programs

Pet insurance

Job summary

AtlantiCare Mount Laurel Urgent Care seeks a Pool Client Services Representative to support front desk operations, schedule appointments, and manage patient information with a focus on accuracy and excellent service.

Responsibilities include collecting insurance data, assisting with billing questions, and contributing to a compliant, patient-centered environment. Per diem and part-time scheduling provided in a hospital/urgent care setting.

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Assist at front desk with patient check-in/out and scheduling.
• Enter patient information into the system accurately.
• Provide accurate financial information to clients and insurance details.
• Support department as part of a cohesive team and participate in performance improvements.

Skills

Office experience

Medical terminology

Insurance coding (CPT4/ICD-10)

Clinical Applications

Education

High school diploma or equivalent

Tools

None

Job description

POOL Client Services Representative - Urgent Care - Mount Laurel

Job Description

ATLANTICARE _____________________________________________ROLE DESCRIPTION POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings AtlantiCare offers eligible Full-time and Part-time team members the ability to participate inMedical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

Qualifications

EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

• Job Identification 100594
• Job Category Administrative / Customer Service
• Job Schedule Part time
• Job Shift Per Diem
• Pay Range $22.00 - $22.00
• Per Diem Expected Hours 12 hrs per week
• Holidays Required Yes
• Weekends Required Yes
• Hrs Per Week 16
• Posting Requirement Post Int & Ext

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

Generous Paid Time Off (PTO)

Medical, Prescription Drug, Dental & Vision Insurance

Retirement Plans with employer contributions

Short-Term & Long-Term Disability Coverage

Life & Accidental Death & Dismemberment Insurance

Tuition Reimbursement to support your educational goals

Flexible Spending Accounts (FSAs) for healthcare and dependent care

Wellness Programs to help you thrive

Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

PI286638420