Client Services Representative - Pool - FQHC - Galloway

AtlantiCare; Galloway Township (NJ); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k)/403(b)

Life Insurance

Tuition Reimbursement

Flexible Spending Accounts (FSAs)

Job summary

AtlantiCare is seeking a Client Services Representative at its Galloway facility to support front desk operations. You will schedule appointments, enter patient data, and handle financial information while delivering excellent customer service.

The role requires 1–3 years of office experience, preferably in a medical setting, and knowledge of medical terminology. Per diem and part-time shifts may apply, with on-site responsibilities at the hospital or ambulatory locations.

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance experience; ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Clinical Applications; training will be provided if needed.

Responsibilities

• Provide front desk office support and customer service.
• Schedule patient appointments in a timely and organized manner.
• Enter patient information into the computer accurately.
• Provide accurate financial information to patients.
• Support performance improvement efforts and teamwork.

Skills

Office experience

Insurance knowledge

ICD-10 coding knowledge

Medical terminology

Education

High school diploma or equivalent

Tools

Clinical Applications

Job description

Client Services Representative - Pool - FQHC - Galloway

Job Description

ATLANTICARE _____________________________________________ROLE DESCRIPTIONPOSITION SUMMARYThe Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting.The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

EDUCATION: High school diploma or equivalent required.LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected.The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings

AtlantiCare offers eligible Full-time and Part-time team members the ability to participate inMedical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

• Job CategoryAdministrative / Customer Service
• Job SchedulePart time
• Job ShiftPer Diem
• Pay Range$22.00 - $22.00
• Per Diem Expected Hours8 hrs per week
• Holidays RequiredNo
• Weekends RequiredNo
• Hrs Per Week16

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.