Pool & Beach Server/Attendant, Residences

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Lucrative salary

Benefits package

Complimentary hotel stays

Tuition reimbursement

Job summary

Four Seasons Hotels and Resorts in Naples, FL is seeking a poolside beverage attendant to deliver courteous service at the resort pool. You will greet guests, take orders, ring up sales, and finalize beverage service, while maintaining a clean pool area and assisting with towels and amenities.

The ideal candidate will have 1-2 years of upscale F&B experience, strong English communication, and a high school diploma or equivalent. Compelling benefits and growth opportunities accompany this role.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.
• 1-2 years of food and beverage serving experience in a high-volume upscale resort.

Responsibilities

• Be part of the opening team, delivering Four Seasons service standards.
• Provide guests with towels, beverages, and amenities, restocking as needed.
• Use the hotel system to ring up sales, print and close checks, and run end-of-day reports.
• Open pool area procedures: obtain keys, unlock cabinets, set up amenities, organize towels.
• Serve and clear beverage items professionally and unobtrusively.
• Assist guests with seating, inform about amenities and food and beverage service.
• Wipe down and move pool deck equipment as required.
• Follow Four Seasons rules of conduct and report emergencies promptly.
• Perform other tasks as assigned by hotel management.

Skills

Customer service

English proficiency

F&B service experience

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

This position is meant to ensure guest satisfaction at the pool by cordially greeting guests, taking orders and finalizing beverage service in a professional and friendly manner and maintaining the pool area in a clean and organized condition.

Whatyou willdo:

• Be part of the opening team
• Provide guests with a level of service in keeping with Four Seasons standardsincluding;Pick up, stock, restock, and drop off towels, juices,fruitsand other amenities needed.
• Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports
• Conduct all opening procedures includingobtainpool keys, unlocking all cabinets, setting upamenitiesand organizing pool towels.
• Serve and clear beverage items in an unobtrusive and professional manner
• Assistguests in seating, offeringtowel, and informing them of amenities, hotel information and food and beverage service.
• Wipe down, set up and move, whennecessaryall pool deck equipment
• Comply withFour Seasons Category One and Two Work Rules and Standards of Conduct asset forth inEmPact.
• Perform other tasks or projects as assigned by hotel management and staff
• Respond properly in any hotel emergency or safety situation
• Report any accidentimmediately, no matter how minortoamanger
• Follow proper payroll and uniform procedures

What you bring:

• High school education or equivalent experience
• Average reading, writing, and oralproficiencyin the English language.
• 1-2 years of food and beverage serving and/or related food and beverage experience in ahigh volumeupscale resort

Whatweoffer:

• Lucrative salary!
• Market-leading benefits package thatincludes:Medical, Dental, Vision, and 401K with employer matching all starting at30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel staysaround the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Four Seasons is an Equal Opportunity, Aff… https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Visa Requirements

US work authorization isrequired.

Four Seasons is an Equal Opportunity, Aff… https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal