Pool & Beach Server/Attendant
Naples Beach Club, a Four Seasons Resort
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Benefits offered by this job
Job summary
Naples Beach Club, a Four Seasons Resort, is seeking a Pool Beverage Attendant to greet guests, take orders and deliver beverage service at the pool in a professional and friendly manner. Maintain a clean, organized pool area and provide exceptional service in a luxury resort setting.
You will stock towels and amenities, operate the hotel POS system, and uphold Four Seasons standards while contributing to a cohesive team culture and guest satisfaction.
Qualifications
- High school education or equivalent experience.
- Average reading, writing, and oral proficiency in English.
- 1-2 years of food and beverage serving and/or related food and beverage experience in a high-volume upscale resort.
Responsibilities
- Provide guests with service aligned with Four Seasons standards, including towels, juices, fruits and amenities.
- Ring up sales, print checks, close checks, and generate end-of-day revenue reports.
- Open procedures: obtain pool keys, unlock cabinets, set up amenities, organize towels.
- Serve and clear beverage items professionally.
- Assist guests with seating, towels, and information on amenities and dining.
Skills
Education
Tools
Job description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
To ensure guest satisfaction at the pool by cordially greeting guests, taking orders and finalizing beverage service in a professional and friendly manner and maintaining the pool area in a clean and organized condition
What you will do
- Provide guests with a level of service in keeping with Four Seasons standards including; Pick up, stock, restock, and drop off towels, juices, fruits and other amenities needed.
- Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports
- Conduct all opening procedures including obtain pool keys, unlocking all cabinets, setting up amenities and organizing pool towels.
- Serve and clear beverage items in an unobtrusive and professional manner
- Assist guests in seating, offering towel, and informing them of amenities, hotel information and food and beverage service.
- Wipe down, set up and move, when necessary all pool deck equipment
- Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
- Perform other tasks or projects as assigned by hotel management and staff
- Respond properly in any hotel emergency or safety situation
- Report any accident immediately, no matter how minor to a manger
- Follow proper payroll and uniform procedures
- High school education or equivalent experience
- Average reading, writing, and oral proficiency in the English language.
- 1-2 years of food and beverage serving and/or related food and beverage experience in a high volume upscale resort
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
- Lucrative salary!
- Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
- Time off plans starting on the day of hire!
- An opportunity to be a part of a cohesive team in an inclusive work environment!
- Complimentary and discounted hotel stays around the world!
- Wellbeing and mental health initiatives and focused company!
- Embracement and promotion of diversity in our workplace!
- Complimentary employee meals and beverages!
- Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
US work authorization is required.
Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
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