Pool & Beach Operations Lead

Shaner Hotels; Key Largo (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Shaner Hotels in Key Largo is seeking a proactive Pool Supervisor to manage daily pool and beach operations. This role involves supervising staff, ensuring adherence to safety protocols, and providing exceptional guest service to enhance guest experiences.

Ideal candidates will have a background in hospitality or customer service, excellent communication skills, and the ability to work outdoors in varied conditions. The role requires strong leadership capabilities to foster a positive team environment.

Qualifications

• Experience in hospitality or customer service.
• Ability to communicate satisfactorily in English with guests, management, and co‑workers.
• Ability to work outdoors in various elements.

Responsibilities

• Supervise daily pool and beach operations, ensuring smooth service.
• Handle guest complaints to ensure satisfaction.
• Greet guests and assist with their needs throughout their visit.

Skills

Hospitality experience

Communication skills

Team leadership

Education

High school graduate or equivalent

Job description

Shaner Hotels in Key Largo is seeking a proactive Pool Supervisor to manage daily pool and beach operations. This role involves supervising staff, ensuring adherence to safety protocols, and providing exceptional guest service to enhance guest experiences.

Ideal candidates will have a background in hospitality or customer service, excellent communication skills, and the ability to work outdoors in varied conditions. The role requires strong leadership capabilities to foster a positive team environment.