POOL BAR - ASSISTANT MANAGER

Seminole Hard Rock Hotel & Casino; Hollywood (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality destination seeks a Restaurant Supervisor to assist the restaurant manager and oversee operations. The ideal candidate will have a high school diploma and at least two years of supervisory experience. Responsibilities include staff training, ensuring compliance with policies, and fostering positive guest experiences in a dynamic casino environment. This role offers a variety of perks and a chance to be part of a thriving team within a top-rated entertainment resort.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Annual Bonus Opportunity

Qualifications

• Minimum of two years of restaurant supervisory experience.
• Must have effective communication skills in English.

Responsibilities

• Assist the restaurant manager in implementing procedures.
• Promote positive customer relations and handle complaints.
• Ensure sanitation compliance.

Skills

Customer Relations

Sanitation Compliance

Training Staff

Education

High School diploma or equivalent

Job description

Overview

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-everGuitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visithttp://www.gotoworkhappy.com/benefitsto see our full list of benefits!

Responsibilities

Under the direction of the Pool Bar Manager, the incumbent is responsible for assisting the restaurant manager in implementing all established procedures for the restaurant.

Essential Job Functions:

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Must adhere to the Seminole Tribe's Policies and Procedures.
• Ensures that all set-up duties are completed on time.
• Assists in the training and evaluating of restaurant personnel and enforces food and beverage policies and procedures.
• Ensures sanitation compliance throughout restaurant.
• Promotes positive customer relations; handles customer complaints.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service bydiscreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.

• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

• Perform other duties as assigned.

Qualifications

High School diploma or equivalent with a minimum of two (2) years of restaurant supervisory experience required or an equivalent combination of education and experience.

Remember to include any computer experience required by position.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

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Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).