Pool Attendant - Luxury Maui Resort Guest Services

Four Seasons Hotels Ltd; Hawaii; On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Excellent Training and Development

Career opportunities within Four-Seas

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meal & Paid Me

Job summary

Four Seasons Maui is seeking a Pool Attendant to warmly welcome guests, provide pool orientation, and ensure comfort and safety at our luxurious oceanfront resort. You will assist with seating, towels, water service, and guest information entry in the reservations system while maintaining a courteous, efficient guest experience.

The role requires a positive attitude, strong customer service, and the ability to work a casual schedule including evenings, weekends, and holidays.

Qualifications

• Customer service experience required: six months to one year with Four Seasons or other organizations.
• Customer service oriented, attention to detail, ability to maintain an organized workspace, maintain professionalism and composure in a high-paced, high-volume environment.
• Hawaii Food Handler’s Card
• Tuberculosis Clearance

Responsibilities

• Welcome guests, providing pool orientation and explanation of services, assist guests finding adequate seating, setting guest’s chairs up with ample towels and entering detailed guest information into reservations system.
• Bringing guests water and ice once seated.
• Lifting pushing carrying supplies and or linen transport items to the guest in a timely manner.
• Anticipate guest needs, assist with umbrellas, ascertain satisfaction, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Skills

Customer service

Attention to detail

Organized workspace

Professionalism & composure

Job description

Four Seasons Maui is seeking a Pool Attendant to warmly welcome guests, provide pool orientation, and ensure comfort and safety at our luxurious oceanfront resort. You will assist with seating, towels, water service, and guest information entry in the reservations system while maintaining a courteous, efficient guest experience.

The role requires a positive attitude, strong customer service, and the ability to work a casual schedule including evenings, weekends, and holidays.